Mandarin Content Moderator — Safeguard Community Standards

CB Talents SP; Rawang; On-site; MYR 33,480 - 50,220; Full time

Job summary

CB Talents SP is seeking a detail-oriented Content Moderator – Mandarin to join our Trust & Safety team in Rawang, Malaysia. This role involves reviewing user-generated content to ensure compliance with community standards while maintaining content quality.

Candidates should possess a Diploma or Bachelor's Degree and demonstrate proficiency in Mandarin (C1) and English (B2). Fresh graduates are encouraged to apply, as we value resilience and attention to detail in a fast-paced environment.

Qualifications

• Fresh graduates are encouraged to apply.
• Minimum C1 proficiency in Mandarin for reading, writing, and speaking.
• Minimum B2 proficiency in English for reading, writing, and comprehension.

Responsibilities

• Review, assess, classify, and moderate user-generated content.
• Identify and remove inappropriate material that violates platform standards.
• Maintain quality standards while meeting productivity and accuracy KPIs.
• Escalate complex or high-risk cases to appropriate teams.

Skills

Attention to detail

Decision-making

Multitasking

Analytical skills

Problem-solving

Education

Diploma or Bachelor's Degree in any discipline

Tools

Microsoft Office

Microsoft Windows

Job description

CB Talents SP is seeking a detail-oriented Content Moderator – Mandarin to join our Trust & Safety team in Rawang, Malaysia. This role involves reviewing user-generated content to ensure compliance with community standards while maintaining content quality.

Candidates should possess a Diploma or Bachelor's Degree and demonstrate proficiency in Mandarin (C1) and English (B2). Fresh graduates are encouraged to apply, as we value resilience and attention to detail in a fast-paced environment.