Manager - Social Media

Genting Malaysia Bhd; Kuala Lumpur; Sur place; MYR 60 000 - 100 000; Plein temps

Résumé du poste

Genting Malaysia Bhd is seeking a seasoned Social Media Manager to lead campaign ideation, collaboration with influencers, and cross-functional social plans. You will monitor trends, manage community interactions, and deliver data-driven insights to support Resorts World Genting’s brand voice across platforms.

The role requires extensive experience with social media analytics, video editing, and a proactive, creative mindset in a fast-paced environment.

Qualifications

• Degree or equivalent.
• 5 years related experience in social media & managing Influencers.
• TikTok native – you understand social media inside and out as an avid user of all platforms.
• Excellent communication, writing and quantitative skills.
• Experience working with content management tools and/or social media analytics tools.
• Ability to work in a fast-paced highly creative environment.
• Project management skills including scheduling and timelines, budgeting, and communications.
• Understanding of how to create “brand appropriate (non-corporate) voice” in social media to build authentic, relevant, interactive consumer relationships.
• Positive, “can do” team player, working well with other teams/departments in a cross-functional environment.
• Influencer/Media PR background a plus.
• Must have video editing skills.
• Bilingual candidates preferred.

Responsabilités

• Ideate, plan, execute and monitor social media campaigns.
• Collaborate with agency, content creators and influencers to develop social strategy for resort wide businesses.
• Work closely with other business units to develop and implement social media plans.
• Set-up, monitor and prepare reports - social listening, crisis monitoring and post campaign reports.
• Community management - responding to relevant comments on inquiries and the comment section of all social media accounts.
• Plan and execute social media always on boosting.
• A content creator and not shy to be in-front of the camera.
• Ensure an up-to-date understanding of travel/tourism landscape, social media trends and tools to remain at top of industry.
• Maintain an understanding of the overall influencer landscape and functionality related to each social media platform.
• Research and stay up to date on top tier influencer brand partnerships and monitor competitive partnerships regularly.
• Serve as the point of contact for regional Influencer functions as well as product ordering, product sends, and product seeding ideation.
• Partner with cross-functional and working teams on execution of influencer activations (i.e: virtual events. Live Host) by managing travel arrangements, budgeting, asset delivery, and market correspondence.
• Ideation, strategy, execution, and reporting on influencer collaborations.
• Partner with Manager and Social Media Agency to collect data and gather insights to create weekly and ad-hoc social media reports to measure performance.
• Analyze insights, highlights trends and make recommendations based on data.
• Keep a pulse on competitor activity and what’s trending on emerging social platforms, communicating and sharing those trends with internal teams, and finding creative opportunities to replicate Resorts World Genting’s brand voice.
• Provide a report of analysis and insights in the overall fan growth, engagement, what works and trend forwards

Connaissances

Campaign management

Influencer management

TikTok native

Strong communication

Video editing

Content management tools

Analytics tools

Project management

Brand voice guideline

Team collaboration

PR awareness

Bilingual

Formation

Degree or equivalent

Description du poste

• Ability to ideate, plan, execute and monitor social media campaigns.
• Collaborate with agency, content creators and influencers to develop social strategy for resort wide businesses
• Work closely with other business units to develop and implement social media plans
• Set-up, monitor and prepare reports - social listening, crisis monitoring and post campaign reports.
• Community management - responding to relevant comments on inquiries and the comment section of all social media accounts.
• Plan and execute social media always on boosting.
• A content creator and not shy to be in-front of the camera
• Ensure an up-to-date understanding of travel/tourism landscape, social media trends and tools to remain at top of industry

Influencer Management

• Maintain an understanding of the overall influencer landscape and functionality related to each social media platform (i.e. TikTok, Instagram, Facebook & other channels from time to time)
• Research and stay up to date on top tier influencer brand partnerships and monitor competitive partnerships regularly. Share updates to Leadership as requested.
• Serve as the point of contact for regional Influencer functions as well as product ordering, product sends, and product seeding ideation.
• Partner with cross-functional and working teams on execution of influencer activations (i.e: virtual events. Live Host) by managing travel arrangements, budgeting, asset delivery, and market correspondence.
• Ideation, strategy, execution, and reporting on influencer collaborations.

Social Media Measurement & Platform Analysis

• Partner with Manager and Social Media Agency (if any) to collect data and gather insights in order to create weekly and ad-hoc social media reports to measure performance. Analyze insights, highlights trends and make recommendations based on data.
• Responsible for keeping a pulse on competitor activity and what’s trending on emerging social platforms, communicating and sharing those trends with internal teams, and finding creative opportunities to replicate Resorts World Genting’s brand voice.
• Provide a report of analysis and insights in the overall fan growth, engagement, what works and trend forwards

Qualifications

POSITION REQUIREMENTS:

• Degree or equivalent.
• 5 years related experience in social media & managing Influencers
• TikTok native – you understand social media inside and out as an avid user of all platforms
• Excellent communication, writing and quantitative skills.
• Experience working with content management tools and/or social media analytics tools.
• Ability to work in a fast-paced highly creative environment.
• Project management skills including scheduling and timelines, budgeting, and communications.
• Understanding of how to create “brand appropriate (non-corporate) voice” in social media to build authentic, relevant, interactive consumer relationships.
• Positive, “can do” team player, working well with other teams/departments in a cross-functional environment.
• Influencer/Media PR background a plus.
• Must have video editing skills.
• Bilingual candidates preferred.

Travel Agents, Tour Operators & Tourist Services More than 10,000 employees

Genting Malaysia is a leading multinational conglomerate that is principally involved in the leisure and hospitality business, covering theme parks, casinos, hotels, seaside resorts and entertainment venues in Malaysia, the UK, and the US. It is one of the largest listed companies in Malaysia.

With over 50 years of experience and milestones, Genting Malaysia is currently expanding and transforming Resorts World Genting into the leading tourism and entertainment hub via the Genting Integrated Resort Transformation Plan. Under this plan, flagship projects include Skytropolis Indoor Theme Park, the outdoor theme park - Genting SkyWorlds - and the adjacent shopping complex - SkyAvenue, which houses some of the most prestigious lifestyle brands from around the world. The plaza also features a state-of-the-art cable car system, which connects SkyAvenue to the mid-hill Genting Highlands Premium Outlets, carrying up to 3,600 passengers per hour per way.

If you are searching for a dynamic career full of exciting growth opportunities; look no further and join us today!

Genting Malaysia is a leading multinational conglomerate that is principally involved in the leisure and hospitality business, covering theme parks, casinos, hotels, seaside resorts and entertainment venues in Malaysia, the UK, and the US. It is one of the largest listed companies in Malaysia.

With over 50 years of experience and milestones, Genting Malaysia is currently expanding and transforming Resorts World Genting into the leading tourism and entertainment hub via the Genting Integrated Resort Transformation Plan. Under this plan, flagship projects include Skytropolis Indoor Theme Park, the outdoor theme park - Genting SkyWorlds - and the adjacent shopping complex - SkyAvenue, which houses some of the most prestigious lifestyle brands from around the world. The plaza also features a state-of-the-art cable car system, which connects SkyAvenue to the mid-hill Genting Highlands Premium Outlets, carrying up to 3,600 passengers per hour per way.

If you are searching for a dynamic career full of exciting growth opportunities; look no further and join us today!

What can I earn as a Social Media Manager