HR Executive - Personnel Services

Genting Malaysia Bhd; Genting Highlands; On-site; MYR 67,000 - 100,000; Full time

Job summary

Genting Malaysia Bhd is seeking a Personnel Services Executive to oversee employee accommodations and welfare services within company-provided hostels and residences at Genting Highlands. The role ensures a safe, comfortable living environment and requires collaboration with government authorities and internal teams.

You will manage accommodation operations, coordinate maintenance, and support licensing and compliance requirements while fostering positive employee relations in a dynamic

Qualifications

• Bachelor's degree in HRM, Admin, Marketing, Mass Communication, Hospitality Management, Property Management, or equivalent.
• Fresh graduates are encouraged to apply; comprehensive on-the-job training will be provided.
• Relevant experience in employee services, accommodation management, property administration, facilities management, hospitality operations, or human resources will be an added advantage.

Responsibilities

• Oversee day-to-day employee accommodations operations and welfare services.
• Coordinate maintenance, inspections, and improvements for hostels and residences.
• Ensure hostel licensing, regulatory compliance, and timely renewals with authorities.
• Handle accommodation inquiries, requests, and feedback in a professional manner.
• Monitor occupancy, inventory, and utilization of employee housing.

Skills

Communication skills

Organizational skills

Multitasking

Independent work

Problem solving

Education

Bachelor's Degree in HRM

Bachelor's Degree in Business Administration

Bachelor's Degree in Hospitality Management

Tools

MS Office

Job description

If you are passionate about employee welfare, accommodation management, and creating a positive living environment for employees, this opportunity is for you.

As a Personnel Services Executive, you will be responsible for overseeing employee accommodations and welfare services while ensuring a safe, comfortable, and compliant living environment for employees residing in company-provided hostels and residences.

You will manage accommodation operations, coordinate facility maintenance, handle employee accommodation matters, and support hostel licensing and regulatory compliance requirements. This role requires close collaboration with government agencies, local authorities, internal stakeholders, and service providers to maintain operational excellence and compliance with applicable laws and regulations.

This position offers an excellent opportunity to develop your skills in employee services, accommodation management, regulatory compliance, and stakeholder coordination within a dynamic hospitality environment.

Key Responsibilities

Employee Accommodation Management

Manage the day-to-day operations of employee accommodations and residential facilities.

Conduct regular inspections of employee hostels, residences, and common areas to ensure cleanliness, safety, security, and compliance with company standards.

Coordinate maintenance, repair, and improvement works with relevant departments, contractors, and service providers.

Handle employee accommodation enquiries, requests, complaints, and feedback in a professional and timely manner.

Monitor room allocation, occupancy records, accommodation inventory, and utilization rates.

Ensure accommodation facilities remain conducive, safe, and comfortable for employees.

Hostel Licensing & Regulatory Compliance

Coordinate and assist in the application, renewal, and maintenance of employee hostel licenses with relevant government authorities and regulatory bodies.

Liaise with local councils, enforcement agencies, government departments, and other stakeholders on matters relating to employee accommodation.

Ensure employee accommodations comply with all applicable legislation, safety requirements, licensing conditions, and company policies.

Prepare and maintain documentation required for audits, inspections, license renewals, and statutory compliance.

Coordinate site inspections by government authorities and ensure timely rectification of any findings.

Monitor license expiry dates and ensure all renewals are completed within the stipulated timelines.

Employee Welfare & Services

Support initiatives aimed at enhancing employee welfare and overall living conditions within company accommodations.

Assist employees with accommodation-related matters and service requests.

Monitor employee feedback regarding accommodation facilities and recommend improvements where necessary.

Work closely with internal departments to ensure employee welfare needs are addressed effectively.

Foster positive employee relations through responsive and customer-focused service delivery.

Administrative & Operational Support

Maintain accurate records, reports, and documentation related to accommodation administration and personnel services.

Prepare periodic reports on occupancy trends, accommodation utilization, maintenance issues, and hostel compliance matters.

Monitor service contracts and vendor performance related to accommodation facilities.

Assist in budget monitoring and cost control initiatives for employee accommodation operations.

Ensure adherence to company policies, procedures, and workplace safety standards.

Support departmental projects and perform other duties assigned by management.

Job Requirements

Qualifications

Bachelor's Degree in Human Resource Management, Business Administration, Marketing, Mass Communication, Hospitality Management, Property Management, or equivalent.

Fresh graduates are encouraged to apply. Comprehensive on-the-job training will be provided.

Relevant experience in employee services, accommodation management, property administration, facilities management, hospitality operations, or human resources will be an added advantage.

Knowledge & Skills

Proficient in Microsoft Office applications (Word, Excel, PowerPoint, Outlook).

Computer literate and comfortable using digital systems and online platforms.

Strong administrative, coordination, and organizational skills.

Good communication and interpersonal skills.

Ability to work independently with minimal supervision.

Strong problem-solving and decision-making abilities.

Ability to manage multiple tasks and prioritize workload effectively.

Knowledge of hostel licensing requirements, employee accommodation regulations, or dealings with government authorities will be an added advantage.

Ability to communicate in Mandarin will be an added advantage.

Genting Malaysia is a leading multinational conglomerate that is principally involved in the leisure and hospitality business, covering theme parks, casinos, hotels, seaside resorts and entertainment venues in Malaysia, the UK, and the US. It is one of the largest listed companies in Malaysia.

With over 50 years of experience and milestones, Genting Malaysia is currently expanding and transforming Resorts World Genting into the leading tourism and entertainment hub via the Genting Integrated Resort Transformation Plan. Under this plan, flagship projects include Skytropolis Indoor Theme Park, the outdoor theme park - Genting SkyWorlds - and the adjacent shopping complex - SkyAvenue, which houses some of the most prestigious lifestyle brands from around the world. The plaza also features a state-of-the-art cable car system, which connects SkyAvenue to the mid-hill Genting Highlands Premium Outlets, carrying up to 3,600 passengers per hour per way.

If you are searching for a dynamic career full of exciting growth opportunities; look no further and join us today!

Genting Malaysia is a leading multinational conglomerate that is principally involved in the leisure and hospitality business, covering theme parks, casinos, hotels, seaside resorts and entertainment venues in Malaysia, the UK, and the US. It is one of the largest listed companies in Malaysia.

With over 50 years of experience and milestones, Genting Malaysia is currently expanding and transforming Resorts World Genting into the leading tourism and entertainment hub via the Genting Integrated Resort Transformation Plan. Under this plan, flagship projects include Skytropolis Indoor Theme Park, the outdoor theme park - Genting SkyWorlds - and the adjacent shopping complex - SkyAvenue, which houses some of the most prestigious lifestyle brands from around the world. The plaza also features a state-of-the-art cable car system, which connects SkyAvenue to the mid-hill Genting Highlands Premium Outlets, carrying up to 3,600 passengers per hour per way.

If you are searching for a dynamic career full of exciting growth opportunities; look no further and join us today!

What can I earn as a Human Resources Executive