Manager, Sales Enablement

EPOS; Kuala Lumpur; On-site; MYR 180,000 - 300,000; Full time

Job summary

EPOS, backed by Ant International, is seeking a senior leader to drive Sales Enablement through digital tools and infrastructure optimisation. You will design, implement and enhance sales systems (CRM, L2C, contract lifecycle) and governance to boost productivity and revenue scalability.

The ideal candidate has 5+ years in sales ops or enablement, hands-on experience building internal systems, and a track record of cross-functional transformation across sales, operations, product, and finance.

Qualifications

• 5+ years of experience in sales operations, commercial strategy, or sales enablement roles.
• Proven experience building or enhancing CRM / Lead-to-Cash systems.
• Strong understanding of sales performance management, pipeline governance, and incentive structures.
• Experience driving cross-functional digital transformation initiatives.
• Strong commercial acumen with ability to translate business strategy into operating frameworks.
• Comfortable working with data analytics and performance dashboards.
• Experience in fintech, technology, telecommunications, or fast-scaling environments preferred.

Responsibilities

• Lead the design and optimisation of end-to-end Lead-to-Cash (L2C) systems.
• Drive CRM enhancement, sales automation, contract lifecycle management, and reporting dashboards.
• Build scalable internal sales tools to improve pipeline visibility and forecasting accuracy.
• Partner with tech teams to translate commercial requirements into system capabilities.
• Establish structured sales operating cadence, performance tracking, and KPI governance.
• Drive data-driven decision-making through pipeline analytics and business diagnostics.

Skills

Sales Enablement

CRM systems

Lead-to-Cash

Data analytics

Cross-functional leadership

Performance dashboards

Tools

CRM software

Contract lifecycle tools

Dashboards/BI tools

Job description

About EPOS

Backed by Ant International (a global leader in digital payments, digitisation, and financial technology solutions), EPOS is a leading Point-of-Sale (POS) digital solutions provider.

Supporting Ant International's mission to empower SMEs, EPOS serves as the central hub of its global merchant payment services provider, Antom, delivering integrated O2O digital, payment, and banking solutions to SMEs worldwide—empowering Every Point Of Success in their business growth.

With a growing presence across Southeast Asia, we’re looking for passionate individuals to join our diverse and driven teams. Be part of our journey as we expand to create meaningful, impactful changes for businesses around the world.

Role Overview

We are seeking a senior leader to drive Sales Enablement through digital tools and commercial infrastructure optimisation. This role will lead the design, implementation, and continuous enhancement of sales systems, digital workflows, and performance governance frameworks to improve sales productivity and revenue scalability. The ideal candidate combines strong commercial acumen with hands‑on experience building internal sales systems (CRM, contract lifecycle tools, lead‑to‑cash processes) and driving cross‑functional transformation across sales, operations, product, and finance. This is a strategic yet execution‑focused leadership role.

Key Responsibilities

1. Sales Digital Infrastructure & Systems

• Lead the design and optimisation of end‑to‑end Lead‑to‑Cash (L2C) systems.
• Drive CRM enhancement, sales automation, contract lifecycle management, and reporting dashboards.
• Build scalable internal sales tools to improve pipeline visibility and forecasting accuracy.
• Partner with tech teams to translate commercial requirements into system capabilities.
  

2. Sales Governance & Performance Management

• Establish structured sales operating cadence, performance tracking, and KPI governance.
• Drive data‑driven decision‑making through pipeline analytics and business diagnostics.
• Implement standardised partner onboarding, risk‑control processes, and incentive alignment frameworks.
• Improve sales transparency and accountability through digitised workflows.
  

3. Commercial Strategy Enablement

• Support commercial leadership in model design, pricing governance, and revenue structure optimisation.
• Standardise go‑to‑market processes across regions.
• Enable scalable expansion through structured frameworks and measurable operating metrics.
• Identify productivity gaps and drive process optimisation initiatives.
  

4. Cross‑Functional Transformation

• Work closely with Sales, Operations, Finance, and Product teams to align systems and commercial processes.
• Lead cross‑border coordination if required.
• Drive adoption of new digital tools through training and change management initiatives.

• 5+ years of experience in sales operations, commercial strategy, or sales enablement roles.
• Proven experience building or enhancing CRM / Lead‑to‑Cash systems.
• Strong understanding of sales performance management, pipeline governance, and incentive structures.
• Experience driving cross‑functional digital transformation initiatives.
• Strong commercial acumen with ability to translate business strategy into operating frameworks.
• Comfortable working with data analytics and performance dashboards.
• Experience in fintech, technology, telecommunications, or fast‑scaling environments preferred.