MANAGER, SALES

CARSOME Sdn Bhd; Shah Alam; On-site; MYR 120,000 - 180,000; Full time

Job summary

CARSOME Sdn Bhd, Southeast Asia’s largest used-car platform, is seeking a proven sales leader to support the Branch Manager in achieving targets and building a high-performing retail sales team. You will drive customer-centric initiatives, optimize operations, and strengthen partner relationships across the Shah Alam district.

The role requires a track record of scaling sales orgs, data-driven decision making, and collaboration with cross-functional teams to improve profitability and customer

Qualifications

• 5+ years of management or business development experience in ecommerce/retail
• 3+ years leading sales teams in dynamic environments
• Proven track record of scaling and structuring sales organizations
• Experience dealing with external partners and B2C customers
• Commercial mindset with strong communication and sales skills
• Strategic thinker using data and insights to solve problems

Responsibilities

• Support the Branch Manager to achieve sales targets
• Develop consultative relationships to enhance customer experience
• Improve fixed operations customer experience, retention and profitability
• Lead daily huddles to address sales team challenges and provide guidance
• Execute quarterly, monthly, weekly and daily strategies to grow sales and profitability
• Assess customer experience with data and observations and drive improvements
• Support Retail Sales in vehicle sales management strategies and objectives
• Lead and motivate the team to deliver high-quality, sales-centric results

Skills

Sales leadership

P&L management

Team leadership

B2C sales

Data-driven

Job description

PERMANENT - FULL TIME

Job Description

Job Title

Work Location

CARSOME SDN BHD

Embark on a career at CARSOME, where our vision is to create the most trusted vehicle ownership ecosystem that is driven by technology and data. Join us in our mission to deliver unparalleled peace of mind to customers throughout their pre‑owned vehicle ownership experience. At CARSOME, we are guided by values that prioritize our customers, encourage collaborative problem‑solving, strive for continuous improvement, and foster bold yet thoughtful innovation. We're committed to efficient, humble leadership and taking ownership in our roles, always aiming to positively impact our employees, customers, and community.

About You!

In this role you will support the Branch Manager to achieve sales target

Your Day‑to‑Day

• Supporting/assisting the Branch Manager on:-
• Developing consultative relationships designed to ensure that the customer experience is at the forefront of all business decisions
• Achieve a variety of objectives for the assigned district by collaborating effectively to improve the fixed operations overall customer experience, retention, and profitability.
• Facilitate daily huddle to understand the Sales team’s challenges and to provide direction/solutions
• Implementation of quarterly, monthly, weekly, and daily strategies and initiatives to achieve development, sales, and profitability goals
• Evaluates customer experience based on data and observations, and steers continuous improvements / problem resolution to build customer loyalty.
• Provide a framework, and support, for the Retail Sales in the development, achievement, and evaluation of Vehicle Sales management strategies and objectives.
• Establish the execution of operation excellence to maximize the acquisition and support of Retail Sales partners / customers, sales efficiency, and great customer experiences
• Provide clear and inspirational leadership to motivate and develop the team to deliver high quality, Sales‑centric efforts.

Your Know‑How

• 5+ years of experience in a management / business development / sales in a leading e-commerce / automotive / retail company, ideally with P&L and / or performance responsibility
• 3+ years of experience in leading (sales) teams in a dynamic environment
• A strong track record of scaling and structuring full-scope sales organizations
• Experience in dealing with external partners and B2C customers at all levels
• Proven track record through above‑average performance at individual and team level
• A commercial mindset with excellent communication and sales skills
• Strategic thinker who effectively uses data, logic, and instinct to identify problems, and implement solutions

Job Snapshot

Updated Date

01.09.2026

Job ID

J00617

Department

RETAIL SALES

Location

Employee Type

PERMANENT - FULL TIME

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About Us

CARSOME is Southeast Asia’s largest integrated car e-commerce platform. With presence across Malaysia, Indonesia, Thailand and Singapore, we aim to digitalize the region’s used car industry by reshaping and elevating the car buying and selling experience.

CARSOME provides end-to-end solutions to consumers and used car dealers, from car inspection to ownership transfer to financing, promising a service that is trusted, convenient and efficient.

Vision

To create the most trusted vehicle ownership ecosystem powered by technology & data.

Mission

To provide our customers with peace of mind through the entire lifecycle of their pre‑owned vehicle ownership experience.