Manager - Quality Assurance

Armstrong Auto Parts Sdn Bhd; Seberang Perai; On-site; MYR 90,000 - 180,000; Full time

Job summary

Armstrong Auto Parts Sdn Bhd in Malaysia seeks a Quality Assurance Manager to lead QA operations, strengthen IATF 16949 and ISO 9001 compliance, and drive continuous improvement across supplier and product quality.

The role involves leading the QA team, planning QA activities, managing supplier quality, performing 8D, CPAR, and supporting production with quality systems, while reporting KPI performance and CI initiatives.

Qualifications

• Bachelor's degree in Mechanical, Electronics, Electrical, Automotive, Manufacturing Engineering or Quality Management.
• Minimum 8 years in Quality Assurance/Quality Management.
• Knowledge of IATF 16949 and ISO 9001 QMS.
• Experience with APQP, PPAP, SPC, MSA, FMEA and 7 QC Tools.

Responsibilities

• Lead, manage, motivate and develop the Quality Assurance team to achieve departmental objectives and performance targets.
• Plan, coordinate and oversee QA activities, including quality meetings, inspections and improvement initiatives.
• Manage incoming material quality, supplier quality performance, in-process quality and outgoing finished product quality.
• Drive continuous improvement through corrective and preventive actions to enhance product quality and process reliability.
• Ensure all products meet established quality standards and customer specifications.
• Provide QA support to production operations, ensuring compliance with customer expectations and quality requirements.
• Lead quality review meetings, problem-solving activities and quality improvement programmes.
• Manage customer quality complaints, including 8D reports, 5 Why analysis and corrective actions.
• Prepare Management Review Reports per IATF 16949 and ISO 9001 QMS requirements.
• Establish and continuously improve the Quality Management System to meet customer requirements and standards.
• Review and update procedures and related processes to ensure compliance with IATF 16949/ISO 9001.
• Provide training and guidance to QA personnel on QMS requirements and quality practices.
• Monitor departmental KPIs to ensure quality objectives are achieved.
• Ensure timely submission of CPARs and responses to customer quality concerns.
• Ensure activities support safety, quality, cost and delivery objectives.
• Perform other duties as assigned by supervisor.

Skills

Quality Assurance

Leadership

Education

Bachelor's Degree in Mechanical/Electrical/Electronics/Automotive/Manufacturing Engineering or Quality Management

Tools

IATF 16949

ISO 9001

APQP

PPAP

SPC

MSA

FMEA

7 QC Tools

Job description

Lead QA operations, strengthen IATF 16949 and ISO 9001 compliance, improve supplier and product quality, and drive continuous improvement.

Key Responsibilities

Lead, manage, motivate and develop the Quality Assurance team to achieve departmental objectives and performance targets.

Plan, coordinate and oversee quality assurance activities, including quality meetings, inspections and improvement initiatives.

Manage incoming material quality, supplier quality performance, in-process quality and outgoing finished product quality.

Drive continuous improvement initiatives through effective corrective and preventive actions to enhance product quality and process reliability.

Ensure all products meet established quality standards, customer specifications and requirements.

Provide quality assurance support to production operations, ensuring compliance with customer expectations and quality requirements.

Lead quality review meetings, problem-solving activities and quality improvement programmes.

Manage customer quality complaints, including the preparation of 8D reports, 5 Why analysis and corrective action responses.

Prepare Management Review Reports in accordance with IATF 16949 and ISO 9001 Quality Management System requirements.

Establish, maintain and continuously improve the Quality Management System to ensure compliance with customer requirements and applicable standards.

Review and update company procedures, quality documentation and related processes to ensure compliance with IATF 16949 and ISO 9001 requirements.

Provide training and guidance to QA personnel on Quality Management System requirements and quality assurance practices.

Monitor and manage departmental Key Performance Indicators (KPIs) to ensure quality objectives are achieved.

Ensure timely submission of Corrective and Preventive Action Reports (CPAR) and responses to customer quality concerns.

Ensure departmental activities support the Company's safety, quality, cost and delivery objectives.

Perform other duties and responsibilities assigned by the immediate superior.

Job Requirements

Education

Bachelor's Degree in Mechanical, Electronics, Electrical, Automotive, Manufacturing Engineering or Degree in Quality Management or relevant qualification may also be considered.

Experience

Minimum 8 years of relevant experience in Quality Assurance, Quality Management or related functions.

Experience in managing quality assurance activities and quality management systems.

Technical Knowledge and Skills

Knowledge of IATF 16949 and ISO 9001 Quality Management Systems.

Familiarity with automotive quality management tools, including:

APQP (Advanced Product Quality Planning)

PPAP (Production Part Approval Process)

SPC (Statistical Process Control)

MSA (Measurement System Analysis)

FMEA (Failure Mode and Effects Analysis)

7 QC Tools

Armstrong Auto Parts Sdn Bhd was established in 1978 to supply components for locally assembled Honda motorcycles. The company has since then growth and expanded its activities to supply parts to other motor vehicle assemblers and also non motor customers. As a member of the Armstrong Group of Companies, we supply quality products to our customers who are some of the world's automotive leaders. In line with our expansion plans, we are seeking talented and committed individuals to join us in our quest to be the Supplier of Choice for the automotive and engineering companies.

Armstrong Auto Parts Sdn Bhd was established in 1978 to supply components for locally assembled Honda motorcycles. The company has since then growth and expanded its activities to supply parts to other motor vehicle assemblers and also non motor customers. As a member of the Armstrong Group of Companies, we supply quality products to our customers who are some of the world's automotive leaders. In line with our expansion plans, we are seeking talented and committed individuals to join us in our quest to be the Supplier of Choice for the automotive and engineering companies.

What can I earn as a Quality Assurance Manager