QA Operations Lead — IATF 16949 & ISO 9001 Excellence

Armstrong Auto Parts Sdn Bhd; Seberang Perai; On-site; MYR 90,000 - 180,000; Full time

Job summary

Armstrong Auto Parts Sdn Bhd in Malaysia seeks a Quality Assurance Manager to lead QA operations, strengthen IATF 16949 and ISO 9001 compliance, and drive continuous improvement across supplier and product quality.

The role involves leading the QA team, planning QA activities, managing supplier quality, performing 8D, CPAR, and supporting production with quality systems, while reporting KPI performance and CI initiatives.

Qualifications

• Bachelor's degree in Mechanical, Electronics, Electrical, Automotive, Manufacturing Engineering or Quality Management.
• Minimum 8 years in Quality Assurance/Quality Management.
• Knowledge of IATF 16949 and ISO 9001 QMS.
• Experience with APQP, PPAP, SPC, MSA, FMEA and 7 QC Tools.

Responsibilities

• Lead, manage, motivate and develop the Quality Assurance team to achieve departmental objectives and performance targets.
• Plan, coordinate and oversee QA activities, including quality meetings, inspections and improvement initiatives.
• Manage incoming material quality, supplier quality performance, in-process quality and outgoing finished product quality.
• Drive continuous improvement through corrective and preventive actions to enhance product quality and process reliability.
• Ensure all products meet established quality standards and customer specifications.
• Provide QA support to production operations, ensuring compliance with customer expectations and quality requirements.
• Lead quality review meetings, problem-solving activities and quality improvement programmes.
• Manage customer quality complaints, including 8D reports, 5 Why analysis and corrective actions.
• Prepare Management Review Reports per IATF 16949 and ISO 9001 QMS requirements.
• Establish and continuously improve the Quality Management System to meet customer requirements and standards.
• Review and update procedures and related processes to ensure compliance with IATF 16949/ISO 9001.
• Provide training and guidance to QA personnel on QMS requirements and quality practices.
• Monitor departmental KPIs to ensure quality objectives are achieved.
• Ensure timely submission of CPARs and responses to customer quality concerns.
• Ensure activities support safety, quality, cost and delivery objectives.
• Perform other duties as assigned by supervisor.

Skills

Quality Assurance

Leadership

Education

Bachelor's Degree in Mechanical/Electrical/Electronics/Automotive/Manufacturing Engineering or Quality Management

Tools

IATF 16949

ISO 9001

APQP

PPAP

SPC

MSA

FMEA

7 QC Tools

Job description

Armstrong Auto Parts Sdn Bhd in Malaysia seeks a Quality Assurance Manager to lead QA operations, strengthen IATF 16949 and ISO 9001 compliance, and drive continuous improvement across supplier and product quality.

The role involves leading the QA team, planning QA activities, managing supplier quality, performing 8D, CPAR, and supporting production with quality systems, while reporting KPI performance and CI initiatives.