Manager, Industrial Relations

HeiTech Padu Berhad; Subang Jaya; On-site; MYR 120,000 - 180,000; Full time

Job summary

HeiTech Padu Berhad, a leading ICT solutions provider in Malaysia, seeks a seasoned Lead Industrial Relations to manage disputes, advise management, and ensure compliance with all labour laws. You will liaise with Jabatan Perhubungan Perusahaan, Jabatan Tenaga Kerja, and other authorities, guiding the HR team through current practices and risk mitigation.

The role requires a Bachelor’s in HR/ Psychology/ Law with at least 5 years in IR/ER management, strong leadership, negotiation, and

Qualifications

• Bachelor’s degree in HR, Psychology, Law, Management or related discipline.
• Minimum 5 years in an Industrial Relations / Employee Relations managerial role.
• Proven hands-on experience in managing employee disciplinary cases and representing the Company at statutory bodies.

Responsibilities

• Lead and manage all industrial relations disputes and employee claims with relevant authorities.
• Act as the Company’s liaison and representative with authorities and statutory bodies.
• Build strong relationships with officials to stay informed on IR practices and guidance.
• Provide timely advice to Management on IR matters including risk assessment and mitigation.
• Ensure compliance with Employment Act 1955, Industrial Relations Act 1967 and other labour laws.
• Lead IR and ER initiatives to ensure fair and amicable resolutions.
• Provide strategic recommendations to support informed management decisions on IR/ER matters.
• Coach HR team on labour laws and company policies.
• Review IR trends, ongoing cases, and potential risk exposures.

Skills

IR management

People leadership

Negotiation skills

Analytical skills

Communication skills

Education

Bachelor’s degree in Human Resources

Bachelor’s degree in Psychology

Bachelor’s degree in Law

Job description

Lead and manage all industrial relations (IR) disputes and employee claims lodged against the Company with Jabatan Perhubungan Perusahaan and Jabatan Tenaga Kerja.

Act as the Company’s liaison and representative in dealings with Jabatan Perhubungan Perusahaan, Jabatan Tenaga Kerja, and other relevant statutory authorities.

Build and maintain strong working relationships with officials from the Malaysian Employers Federation, Jabatan Perhubungan Perusahaan, and Jabatan Tenaga Kerja to stay informed on current industrial relations practices and seek guidance where necessary.

Provide timely and appropriate advice to Management on industrial relations matters, including risk assessment and mitigation strategies.

Ensure all industrial relations practices comply with the Employment Act 1955, Industrial Relations Act 1967, and other applicable labour legislation.

Lead and drive all Industrial Relations (IR) and Employee Relations (ER) initiatives to ensure timely, fair, and amicable resolution of issues.

Provide sound recommendations and strategic advice to Management to support informed decision-making on IR/ER matters, in compliance with Company policies and applicable labour laws.

Lead, coach, and mentor HR team members by enhancing their knowledge of current labour laws, industry best practices, and Company policies and procedures in the management of IR/ER matters.

Review, analyse, and present key insights to Management on emerging IR/ER trends, ongoing IR cases, court awards, and potential risk exposure arising from changes in labour legislation and global labour practices

Requirements

Bachelor’s degree in Human Resources, Psychology, Law, Management, or a related discipline.

Minimum at least 5 years in an Industrial Relations / Employee Relations (IR/ER) managerial role.

Proven hands-on experience in managing employee disciplinary cases, conducting domestic inquiries, and representing the Company at Jabatan Perhubungan Perusahaan and the Industrial Court.

Strong knowledge and sound interpretation of Malaysian labour laws, statutory requirements, and prevailing industry practices.

Demonstrated leadership capabilities with high integrity, sound judgment, and strong decision-making skills.

Excellent analytical, negotiation, and people management skills.

Strong written and verbal communication skills, with the ability to engage effectively at all levels of the organization.

Come Join Us on a Transformational Journey HeiTech Padu Berhad, a public listed company on the main board of Bursa Malaysia is Malaysia’s leading ICT solution provider with more than 1,000 employees. As Malaysia’s leading ICT player, HeiTech has brought to the market many innovative technologies through our holistic, integrated and reliable services. The services and solutions offered cover the entire life cycle of system and products from; System Integration and Application Development, Technology and Infrastructure Solutions right up to Value-Added Industry Specific ICT Solutions. Being an ICT brand of Malaysia, HeiTech’s strategy is characterized by a strong focus on innovation with world class expertise, capability and competency to help our customers achieve their business goals and corporate agenda. Capitalizing on HeiTech's technical strength and expertise, coupled with our home-grown solutions, we are well poised to deliver breakthrough ICT solutions for Malaysian and beyond.

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