Manager Distribution Center Operations

DKSH; Petaling Jaya; On-site; MYR 40,000 - 60,000; Full time

Job summary

DKSH is seeking a Warehouse Supervisor/Assistant Manager for their operations in Petaling Jaya, Selangor, Malaysia. The successful candidate will oversee warehouse operations for medical devices, ensuring efficient delivery and adherence to safety regulations.

Responsibilities include managing inventory systems, training staff, and maintaining a high level of customer service. A degree in logistics or supply chain management and at least 3 years of experience in warehouse management are preferred.

Qualifications

• Minimum 3 years of experience in a warehouse management role as a Supervisor/Asst. Manager.
• Proficiency in warehouse procedures and policies.
• Ability to deliver effective feedback, both written and verbal.

Responsibilities

• Ensure warehouse operates at peak efficiency with customer satisfaction as a priority.
• Develop warehouse operations systems adhering to handling, storage, and logistics requirements.
• Train and manage the warehouse team for operational issues.

Skills

Problem-solving skills

Leadership skills

Collaboration skills

Microsoft Excel proficiency

SAP proficiency

Education

Degree in logistics and supply chain management

Tools

Microsoft Office

Warehouse management systems

Job description

Job Summary

The selected candidate will be responsible for managing warehouse operations related to medical device products, including laboratory equipment used for testing and molecular analysis, point-of-care testing (POCT) devices, cold storage areas, and other related items.

General Responsibilities

• Ensure that the warehouse operates at peak efficiency – with customer satisfaction as the primary goal, especially in the distribution of RCPA QAP survey materials to participants in timely and proper conditions according to prescribed standards set.
• Develop warehouse operations systems by adhering to product handling, storage requirements, inventory, logistics processes, and shipping methods requirements.
• Train and manage the warehouse team to solve day-to-day operational issues, achieving both short- and long‑term performance goals.
• Oversee daily warehouse operations while controlling and managing inventory levels and logistics to ensure efficient delivery of medical supplies and survey materials, with control of the cold chain when applicable.
• Review and prepare workflows, space allocations, and action plans that meet company standards for productivity, quality, and customer service.
• Maintain a safe and healthy work environment by establishing and enforcing standards and procedures and complying with medical device requirements and regulations.
• Perform any other tasks in support of the position and any other relevant tasks assigned by the General Manager, Medical Device Operation.

Functional Skills And Knowledge

• Minimum 3 years of experience in a warehouse management role as a Supervisor/Asst. Manager.
• Proficiency in warehouse procedures and policies.
• Excellent problem‑solving and leadership skills.
• Ability to work collaboratively with all levels of company staff.
• Ability to deliver effective feedback, both written and verbal.
• Proficiency with Microsoft Office, especially Excel & SAP.

Education

• Preferably a degree in logistics and supply chain management.