Manager Assistant (Japanese Speaking) , GBS KL

Bain & Company; Kuala Lumpur; Hybrid; MYR 40,000 - 55,000; Full time

Job summary

Bain & Company in Kuala Lumpur is looking for a Manager Assistant who will provide critical administrative support to Senior Managers and Associate Partners, primarily for the Japan region. The ideal candidate will have native-level Japanese proficiency and at least 3 years of experience in administrative roles.

This is a hybrid role, requiring strong organizational skills, excellent communications, and the ability to navigate a multicultural environment. Join us to contribute to high-performing teams!

Qualifications

• 3+ years of experience providing administrative or executive support.
• Proven ability to build working relationships in a multicultural environment.
• Attention to detail with strong prioritization skills.

Responsibilities

• Manage complex calendars and coordinate meetings.
• Resolve scheduling conflicts and prioritize demands.
• Prepare and submit expense reports.

Skills

Strong verbal communication in English

Native-level proficiency in Japanese

Strong proficiency in Microsoft Outlook

Exceptional organizational skills

Time management skills

Ability to manage multiple priorities

Proactive and service-oriented approach

Education

Bachelor's degree or equivalent

Job description

Manager Assistant (Japanese Speaking)

Location: Kuala Lumpur, Malaysia

About the Role

You’ll join Bain & Company’s APAC Global Business Services Center in Kuala Lumpur, which provides best‑class support to leadership and consulting teams across the Asia‑Pacific region. As part of our administrative team, you’ll work closely with Leaders, Manager Assistants, Executive Assistants, and other business support professionals across the region. You’ll play a critical role in helping teams operate efficiently while contributing to a collaborative, high‑performing, and service‑oriented environment.

Where you’ll fit within the team

As a Manager Assistant, you will provide administrative support to Senior Managers, Associate Partners, and their teams, primarily supporting the Japan region. The role requires exceptional organization, attention to detail, and relationship‑building skills. Working in a highly collaborative environment, you will manage competing priorities, coordinate across multiple stakeholders, and serve as a trusted partner to the leaders you support. Because many stakeholders will be located remotely, success depends on strong communication skills and the ability to build effective working relationships across locations and time zones.

What you’ll do

• Manage complex calendars and coordinate internal and external meetings.
• Resolve scheduling conflicts and proactively prioritize competing demands.
• Coordinate detailed travel arrangements, including flights, accommodation, ground transportation, and related logistics.
• Prepare and submit expense reports while supporting reimbursement and audit processes.
• Maintain and update CRM records, ensuring contact information remains accurate and current.
• Partner with marketing and other teams on relationship management initiatives, contact audits, and data quality efforts.
• Coordinate project start‑up activities, including scheduling kick‑off meetings and supporting case team logistics.
• Provide back‑up support to Manager Assistants and Executive Assistants across the region.
• Build strong working relationships with administrative teams and consulting staff.
• Support office initiatives, onboarding, training, and team activities that contribute to a positive and collaborative culture.
• Provide administrative support for office functions as needed, including coordination with Finance, Human Resources, Marketing, IT, and Reception teams.
• Perform additional administrative and operational responsibilities as required.

Working across time zones

This role primarily supports the Japan region. At times, you may be required to support stakeholders in other locations and time zones. This may occasionally require working on local public holidays. When this occurs, an alternate day off will be provided in accordance with company policy.

About you – Required Qualifications

• Bachelor’s degree or an equivalent combination of education, training, and experience.
• 3+ years of experience providing administrative, executive support, secretarial, or management support services.
• Strong proficiency in Microsoft Outlook and calendar management.
• Excellent written and verbal communication skills in English.
• Native‑level proficiency in Japanese.
• Exceptional organizational, prioritization, and time management skills.
• Strong attention to detail and ability to manage multiple priorities simultaneously.
• Proven ability to build productive working relationships in a remote and multicultural environment.
• Professional, proactive, and service‑oriented approach.

Preferred attributes

• Experience supporting multiple senior stakeholders simultaneously.
• Experience working in a professional services, consulting, or corporate environment.
• Comfort working across cultures, teams, and time zones.

Working model

This role follows a hybrid model and requires regular in‑office presence in accordance with local office guidelines.