Management Trainee: Operations & Guest Experience

SEN KEE FOOD TRADING SDN. BHD.; Kuala Lumpur; On-site; MYR 28,000 - 42,000; Full time

Job summary

SEN KEE FOOD TRADING SDN. BHD. is seeking a trainee to learn in-depth about the company’s background, operations, and participate in strategic planning. The role covers ensuring smooth day-to-day operations, food preparation per SOP, and delivering quality customer service.

You will collaborate with management and AEON, maintain a clean, safe environment, supervise staff, and assist with sales and stock analysis. The position requires flexibility to cover shifts and undertake ad-hoc tasks.

Responsibilities

• Learning in depth knowledge regarding the company’s background, operation & participate in strategic planning.
• To ensure day to day operations and food preparation are carried smoothly in according to company SOP.
• Responsible in providing a good quality services to the customers.
• Ensure kitchen and sitting area is conducive, safe and comfortable.
• Collaborate with the management and AEON management.
• Keeps work area clean and organize.
• Manage and monitor staff productivity and performance.
• Performs other job-related duties as assigned.
• Make sure sales & stock analysis is tally every day.
• Ensure all raw materials in good quality upon serving to customer.
• Conduct interview for kitchen helper position.
• Recording and updating halal matters (pest control & audit).
• Attend to customer complaint and feedback to ensure customer satisfaction.

Job description

SEN KEE FOOD TRADING SDN. BHD. is seeking a trainee to learn in-depth about the company’s background, operations, and participate in strategic planning. The role covers ensuring smooth day-to-day operations, food preparation per SOP, and delivering quality customer service.

You will collaborate with management and AEON, maintain a clean, safe environment, supervise staff, and assist with sales and stock analysis. The position requires flexibility to cover shifts and undertake ad-hoc tasks.