Operations & Customer Service Trainee

SEN KEE FOOD TRADING SDN. BHD.; Petaling Jaya; On-site; MYR 17,000 - 26,000; Full time

Benefits offered by this job

EPF/SOCSO/EIS

Overtime

Panel Klinik

Job summary

SEN KEE FOOD TRADING SDN. BHD. in Malaysia is seeking a dedicated kitchen helper to support daily operations, food preparation, and customer service in a fast-paced setting.

You will follow company SOP, maintain a clean kitchen and dining area, and work closely with AEON management to deliver high quality meals and service. This role involves shift work, recording halal matters, handling customer feedback, and assisting with stock and sales reporting.

Qualifications

• Prior experience in food service or restaurant operations.
• Ability to handle customer inquiries and complaints with courtesy.
• Familiarity with standard SOPs and kitchen hygiene.

Responsibilities

• Ensure day-to-day operations and food preparation follow SOP.
• Maintain a clean and safe kitchen and dining area.
• Assist in interviewing kitchen helpers.
• Monitor staff productivity and performance.
• Attend to customer feedback to ensure satisfaction.
• Record and update halal matters and audits.
• Shift work and ad-hoc tasks as required.

Skills

Customer service

Team coordination

Job description

SEN KEE FOOD TRADING SDN. BHD. in Malaysia is seeking a dedicated kitchen helper to support daily operations, food preparation, and customer service in a fast-paced setting.

You will follow company SOP, maintain a clean kitchen and dining area, and work closely with AEON management to deliver high quality meals and service. This role involves shift work, recording halal matters, handling customer feedback, and assisting with stock and sales reporting.