Machine Vision Support Engineer — Global Field Service

OPT Machine Vision Tech Co., Ltd

Malaysia

Hybrid

MYR 67,000 - 112,000

Full time

14 days+

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Benefits offered by this job

Overseas/regional exposure

Travel allowance / field expenses

Structured technical training

Performance-based appraisal

Job summary

OPT Machine Vision Tech Co., Ltd is hiring a Technical Support Engineer to bridge customer needs with cutting-edge vision inspection tech. You will handle pre-sales feasibility, in-lab tests, customer-site demos, and post-sales troubleshooting, with frequent travel up to 25% to install and support clients.

Ideal candidates have a Bachelor’s/Diploma in a technical field, 2+ years in machine vision or field service, and strong English; Mandarin is a plus.

Qualifications

Bachelor’s or Diploma in Electrical Engineering, Electronics, Automation or related field.
At least 2 years in machine vision, industrial automation, technical support or field service engineering.
Hands-on with cameras, lighting, lenses, and vision software; familiarity with OPT products is a plus.
Customer-oriented with proactive and solution-driven attitude.
Ability to work independently and in a team; strong communication in English; Mandarin a plus.

Responsibilities

Collaborate with Sales to design vision proposals including cameras, lighting, optics and software.
Design and execute in-lab tests and customer-site demonstrations; present at industry events.
Provide ongoing technical support via CRM, email, phone, and MS Teams; on-site troubleshooting.
Travel to customer sites domestically and internationally; build long-term relationships.
Travel up to 25% for pre/post-sales visits and installations.