Senior Vision & Automation Service Engineer

TT Vision Technologies Sdn Bhd; Bayan Lepas; On-site; MYR 60,000 - 90,000; Full time

Benefits offered by this job

Misc allowance

Dental

Gym

Parking

Insurance

Bonus

Company events

Vision

Medical

Education

Support

Job summary

TT Vision Technologies Sdn Bhd is seeking an on-site field engineer to install, calibrate and service vision systems and automation equipment at customer sites across Malaysia and overseas. You will work with the development and production teams to deepen product knowledge and resolve complex technical issues.

The role requires hands-on hardware and software configuration, calibration, and the ability to train end users. Travel and on-call support are expected components of the job.

Qualifications

• Experience handling customer issues and field service
• Ability to diagnose and resolve product-related problems
• Comfort with on-site hardware installation and testing

Responsibilities

• Set up vision modules, automation equipment, jigs and fixtures with hardware configuration, alignment and calibration
• Configure vision modules and software settings, calibrate recipes and processes
• Test and debug vision modules and equipment
• Ensure QA checks are met before shipment
• Perform installation, setup, and commissioning at customer sites
• Provide product training to customers at TT Vision premises and on-site
• Gather field data and feedback to support development and improvements
• Handle on-call support and manage customer communications during issues

Skills

Customer management

Troubleshooting

Critical thinking

Machine observation

Analysis

Job description

TT Vision Technologies Sdn Bhd is seeking an on-site field engineer to install, calibrate and service vision systems and automation equipment at customer sites across Malaysia and overseas. You will work with the development and production teams to deepen product knowledge and resolve complex technical issues.

The role requires hands-on hardware and software configuration, calibration, and the ability to train end users. Travel and on-call support are expected components of the job.