Luxury Sales Associate — Flexible Schedule & Clienteling

Tapestry, Inc.; Sabah; On-site; MYR 33,000 - 56,000; Full time

Job summary

Coach is seeking a Sales Associate in Sabah, Malaysia to deliver a personalized luxury shopping experience and meet store sales goals. You will blend luxury retail service with omni‑channel selling and collaborate with the team to drive brand loyalty.

The role emphasizes clienteling, product knowledge, and maintaining store operations while upholding Coach standards and a high-energy floor presence.

Qualifications

• 1+ years of sales experience; luxury retail preferred.
• Experience with POS operation and mobile devices.
• Strong English proficiency; ability to read price sheets.
• Live-stream shopping or video demos a plus.
• Social media savvy and clienteling/data acquisition skills.

Responsibilities

• Represent Coach as brand ambassador, adhering to the Coach Guide to Style and Service standards.
• Build lasting client relationships through personalized styling, product expertise, and fashion advice.
• Drive sales through cross-selling, upselling, and tailored recommendations.
• Process transactions efficiently (purchases, returns, exchanges, online pickups).
• Support inventory, replenishment, and visual merchandising; assist teammates as needed.

Skills

Luxury retail experience

Clienteling

English proficiency

Fast-paced environment

Live-stream shopping

Social media savvy

Tools

POS operation

iPad / Laptop

Mobile POS

Walkie-talkie

Job description

Coach is seeking a Sales Associate in Sabah, Malaysia to deliver a personalized luxury shopping experience and meet store sales goals. You will blend luxury retail service with omni‑channel selling and collaborate with the team to drive brand loyalty.

The role emphasizes clienteling, product knowledge, and maintaining store operations while upholding Coach standards and a high-energy floor presence.