Luxury Sales Ambassador & Personal Stylist

COACH South East Asia; George Town; On-site; MYR 30,000 - 54,000; Full time

Job summary

Coach, a Coach brand under Tapestry, Inc., is seeking a Sales Associate in Malaysia. The role delivering personalized shopping experiences, meeting sales goals, and supporting store operations in a fast-paced luxury retail setting.

Responsibilities include clienteling, cross-selling, inventory support, POS operation, and collaboration with team members on brand initiatives and training.

Qualifications

• 1+ years of luxury retail sales experience; fashion knowledge.
• Experience with POS, iPad, and mobile POS.
• Ability to lift up to 50 lb and perform physical tasks.

Responsibilities

• Represent Coach as a brand ambassador and uphold style/service standards.
• Build client relationships through styling and fashion advice.
• Drive sales through cross-selling, upselling, and tailored recommendations.
• Utilize POS and clienteling tools to capture data and encourage repeat purchases.
• Develop and execute personal sales plans; meet/exceed KPIs.
• Source new customers and follow up to close sales.
• Maintain high energy on the floor and adapt selling techniques.

Skills

Sales exp

Fashion trends

Social media

Fast-paced

Tools

POS system

Mobile POS

iPad

Job description

Coach, a Coach brand under Tapestry, Inc., is seeking a Sales Associate in Malaysia. The role delivering personalized shopping experiences, meeting sales goals, and supporting store operations in a fast-paced luxury retail setting.

Responsibilities include clienteling, cross-selling, inventory support, POS operation, and collaboration with team members on brand initiatives and training.