Luxury Sales Associate - Flexible Schedule & Clienteling

Globalluxe Distribution Sdn Bhd; Johor Bahru; Vor Ort; MYR 22.000 - 36.000; Vollzeit

Zusammenfassung

Coach in Johor Bahru, Malaysia is hiring a Sales Associate to deliver a premium, personalized shopping experience and meet store sales goals while supporting daily store operations.

This role blends luxury retail service with omni‑channel selling and teamwork to build brand loyalty and drive revenue. Strong English and a passion for fashion are essential to succeed on the shop floor. You will collaborate with teammates and participate in brand initiatives and training programs.

Qualifikationen

• 1+ years of sales experience in luxury retail.
• Experience with POS operation and basic computer proficiency (iPad/laptop).
• Ability to work in a fast-paced environment.
• Luxury retail background and social media savvy.
• Strong English language proficiency.

Aufgaben

• Represent Coach as a brand ambassador, adhering to the Coach Guide to Style and Service standards.
• Build lasting client relationships through personalized styling, product expertise, and fashion advice.
• Drive sales through cross-selling, upselling, and tailored recommendations.
• Utilize mobile POS, clienteling tools, and social selling platforms to capture data and encourage repeat purchases.
• Develop and execute personal sales plans; meet or exceed individual and team KPIs.
• Source new customers, maintain relationships, and follow up to close sales.
• Maintain high energy on the floor, manage multiple customers, and adapt selling techniques to business needs.
• Complete daily operational tasks (cash wrap, inventory processing, replenishment, visual merchandising) while maintaining service standards.
• Keep sales floor and stockroom clean, organized, and stocked; follow retail policies, POS, and asset protection procedures.
• Process transactions efficiently (purchases, returns, exchanges, online pickups).
• Support inventory cycles: receive shipments, stock shelves, and manage product movement.
• Assist teammates in functional areas as required.
• Foster a collaborative, trust-based environment; encourage team performance.
• Participate in brand initiatives, training programs, and inclusion activities.
• Welcome feedback, adapt behaviors, and maintain a calm, professional demeanor.

Kenntnisse

Sales experience

Customer service

English proficiency

Fashion knowledge

Tools

POS operation

Mobile POS

Walkie-talkie use

Jobbeschreibung

Coach in Johor Bahru, Malaysia is hiring a Sales Associate to deliver a premium, personalized shopping experience and meet store sales goals while supporting daily store operations.

This role blends luxury retail service with omni‑channel selling and teamwork to build brand loyalty and drive revenue. Strong English and a passion for fashion are essential to succeed on the shop floor. You will collaborate with teammates and participate in brand initiatives and training programs.