Luxury Sales Associate: Clienteling & Omni-Channel

Coach, Inc; Kuala Lumpur; On-site; MYR 33,000 - 50,000; Full time

Job summary

Coach, Inc. in Kuala Lumpur seeks a Sales Associate to deliver an elevated, personalized shopping experience and meet sales goals. You will support daily store operations, collaborate with the team, and contribute to brand loyalty through exceptional service.

You should have 1+ years in luxury retail, strong English skills, and familiarity with POS systems. The role involves evenings, weekends, and peak periods in a fast-paced environment.

Qualifications

• Minimum 1 year of sales experience, luxury retail preferred.
• Experience with POS operation and basic computer proficiency (iPad/laptop).
• Strong English proficiency and ability to work in a fast-paced environment.

Responsibilities

• Represent Coach as a brand ambassador and adhere to style and service standards.
• Build lasting client relationships through styling, product knowledge, and fashion advice.
• Drive sales through cross-selling, upselling, and tailored recommendations.
• Process transactions efficiently and support daily store operations.
• Maintain stockroom and floor visuals, and assist with inventory movements.

Skills

Sales experience

English proficiency

Clienteling

Upselling/cross-selling

Tools

POS systems

Mobile POS

iPad/laptop access

Job description

Coach, Inc. in Kuala Lumpur seeks a Sales Associate to deliver an elevated, personalized shopping experience and meet sales goals. You will support daily store operations, collaborate with the team, and contribute to brand loyalty through exceptional service.

You should have 1+ years in luxury retail, strong English skills, and familiarity with POS systems. The role involves evenings, weekends, and peak periods in a fast-paced environment.