Luxury Retail Sales & Personal Styling Pro

COACH South East Asia; Kuala Lumpur; On-site; MYR 30,000 - 50,000; Full time

Job summary

Coach is seeking a Sales Associate in Kuala Lumpur to deliver a premium shopping experience and meet personal and store sales goals. You will blend luxury service with omni-channel selling and contribute to team success.

Ideal candidates have 1+ years in luxury retail, strong knowledge of fashion trends, and comfort with POS systems and social media selling. The role requires energy, multi-tasking, and adherence to store policies.

Qualifications

• Experience in luxury retail and fashion trends.
• Strong customer service and relationship-building skills.
• Familiarity with clienteling, CRM, and data capture.

Responsibilities

• Represent Coach as a brand ambassador and adhere to service standards.
• Build lasting client relationships through styling and product knowledge.
• Drive sales via cross-selling and tailored recommendations.
• Process transactions and manage returns, exchanges, and pickups.
• Maintain floor readiness, stockroom organization, and visual merchandising.

Skills

Clienteling

POS operation

Upselling

Customer service

Fashion knowledge

Education

High school diploma

Tools

iPad

Mobile POS

Job description

Coach is seeking a Sales Associate in Kuala Lumpur to deliver a premium shopping experience and meet personal and store sales goals. You will blend luxury service with omni-channel selling and contribute to team success.

Ideal candidates have 1+ years in luxury retail, strong knowledge of fashion trends, and comfort with POS systems and social media selling. The role requires energy, multi-tasking, and adherence to store policies.