Luxury Retail Sales & Personal Styling Pro

COACH South East Asia

Kuala Lumpur

On-site

MYR 30,000 - 50,000

Full time

13 days ago
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Job summary

Coach is seeking a Sales Associate in Kuala Lumpur to deliver a premium shopping experience and meet personal and store sales goals. You will blend luxury service with omni-channel selling and contribute to team success.

Ideal candidates have 1+ years in luxury retail, strong knowledge of fashion trends, and comfort with POS systems and social media selling. The role requires energy, multi-tasking, and adherence to store policies.

Qualifications

  • Experience in luxury retail and fashion trends.
  • Strong customer service and relationship-building skills.
  • Familiarity with clienteling, CRM, and data capture.

Responsibilities

  • Represent Coach as a brand ambassador and adhere to service standards.
  • Build lasting client relationships through styling and product knowledge.
  • Drive sales via cross-selling and tailored recommendations.
  • Process transactions and manage returns, exchanges, and pickups.
  • Maintain floor readiness, stockroom organization, and visual merchandising.

Skills

Clienteling
POS operation
Upselling
Customer service
Fashion knowledge

Education

High school diploma

Tools

iPad
Mobile POS

Job description

Coach is seeking a Sales Associate in Kuala Lumpur to deliver a premium shopping experience and meet personal and store sales goals. You will blend luxury service with omni-channel selling and contribute to team success.

Ideal candidates have 1+ years in luxury retail, strong knowledge of fashion trends, and comfort with POS systems and social media selling. The role requires energy, multi-tasking, and adherence to store policies.

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