Luxury Sales & Client Experience Specialist

Luxury Careers Pte. Ltd.; Kuala Lumpur; On-site; MYR 39,000 - 61,000; Full time

Job summary

Luxury Careers Pte. Ltd. is seeking confident and customer-focused Luxury Sales Associates to be the face of our brand in a premium retail setting in Kuala Lumpur.

You will create exceptional client experiences, share the brand's heritage, and convert meaningful conversations into lasting client relationships and sales. Ideal candidates are passionate about luxury and fashion, possess strong communication skills, and thrive in a high-touch service environment.

Qualifications

• Passion for luxury, fashion, beauty, hospitality or premium customer experiences.
• Confident, warm and articulate communication skills.
• Strong ability to connect with different types of customers and build rapport naturally.
• Commercially driven, motivated by achieving results and comfortable working towards sales targets.
• Fresh graduates with strong communication skills, confidence and a genuine passion for luxury are also welcome to apply.

Responsibilities

• Build and nurture long-term relationships with clients, creating personalized experiences that encourage repeat visits and brand loyalty.
• Deliver exceptional, high-touch customer service throughout every stage of the client journey.
• Engage clients through consultative selling, understanding their needs and recommending products that are relevant to their lifestyle and preferences.
• Achieve and exceed individual and boutique sales targets through strong commercial awareness and clienteling.

Skills

Clienteling

Communication skills

Customer service

Interpersonal skills

Luxury retail

Job description

Luxury Careers Pte. Ltd. is seeking confident and customer-focused Luxury Sales Associates to be the face of our brand in a premium retail setting in Kuala Lumpur.

You will create exceptional client experiences, share the brand's heritage, and convert meaningful conversations into lasting client relationships and sales. Ideal candidates are passionate about luxury and fashion, possess strong communication skills, and thrive in a high-touch service environment.