Luxury Retail Sales & Service Executive

Diamond & Platinum Sdn Bhd; Penang; On-site; MYR 28,000 - 45,000; Full time

Benefits offered by this job

Overtime pay

On-the-job Training

Medical & dental coverage

Group insurance

Sales incentives

Incentive trip

Sales awards

Luxurious work environment

Job summary

Diamond & Platinum Sdn Bhd is seeking a Customer Service Executive in Malaysia to deliver personalized service and product knowledge to diverse customers. You will help drive sales by achieving targets and promoting products while maintaining attractive showroom displays.

The role includes handling transactions, administrative duties and working weekends and retail hours. Training is provided, with commissions and incentives for high performers and a supportive working environment.

Qualifications

• Minimum SPM/Diploma or Degree in any related discipline.
• Preferably with retail sales, customer service or hospitality experience.
• Proficiency in English, Bahasa Malaysia & Chinese (added advantage).
• Sales-driven and result-oriented.

Responsibilities

• Provide excellent customer service through personalized assistance and product knowledge.
• Drive sales by meeting targets and promoting products effectively.
• Maintain showroom presentation and product displays.
• Handle administrative tasks, including processing transactions and keeping accurate records.
• Willingness to work on Weekends, Public Holidays and retail hours.

Skills

Customer service

Sales

Interpersonal skills

English

Bahasa Malaysia

Chinese

Education

SPM/Diploma/ Degree

Job description

Diamond & Platinum Sdn Bhd is seeking a Customer Service Executive in Malaysia to deliver personalized service and product knowledge to diverse customers. You will help drive sales by achieving targets and promoting products while maintaining attractive showroom displays.

The role includes handling transactions, administrative duties and working weekends and retail hours. Training is provided, with commissions and incentives for high performers and a supportive working environment.