Luxury Hotel Housekeeping Supervisor

Four Seasons Hotels Ltd; Kuala Lumpur; On-site; MYR 60,000 - 90,000; Full time

Benefits offered by this job

Competitive salary and benefits

Complimentary accommodation at other F

Complimentary dry cleaning for staff

Complimentary employee meals

Job summary

Four Seasons Hotel Kuala Lumpur is seeking a Housekeeping Supervisor (Room) to lead the Room Attendants and ensure impeccable guest rooms. You will train staff, supervise daily operations, and maintain high standards of cleanliness and service while collaborating with other departments to deliver exceptional guest experiences.

Fluency in Bahasa Malaysia and English is required, with a minimum 2–3 years in a similar role in an international hotel or resort.

Qualifications

• Minimum 2–3 years of experience in a similar role in an international hotel or resort.
• Strong guest-service focus with high standards of cleanliness and presentation.
• Ability to work with chemicals and hotel cleaning equipment safely.

Responsibilities

• Supervise, guide, schedule, discipline and evaluate all Room Attendants/Runner.
• Train housekeeping staff to achieve cleanliness and turndown standards.
• Inspect guest rooms, including VIP and check-out rooms, for quality.
• Carry out duties of supervisor as specified in hotel operating criteria.
• Collaborate with Front Office, Laundry and Engineering to maintain service levels.

Skills

Attention to detail

Guest service orientation

Multitasking

English & Bahasa Malaysia proficiency

Job description

Four Seasons Hotel Kuala Lumpur is seeking a Housekeeping Supervisor (Room) to lead the Room Attendants and ensure impeccable guest rooms. You will train staff, supervise daily operations, and maintain high standards of cleanliness and service while collaborating with other departments to deliver exceptional guest experiences.

Fluency in Bahasa Malaysia and English is required, with a minimum 2–3 years in a similar role in an international hotel or resort.