Luxury Concierge, Kuala Lumpur

fourseasons; Kuala Lumpur; On-site; MYR 42,000 - 62,000; Full time

Benefits offered by this job

Competitive compensation

Training & development

Complimentary accommodation

Dry cleaning for uniforms

Employee meals

Job summary

Four Seasons Hotel Kuala Lumpur is seeking a Concierge to join our guest services team. You will respond to guest requests with personalized recommendations, maintaining a friendly and professional demeanor at all times.

The role requires 2–3 years of concierge experience, excellent English, and Bahasa Malaysia proficiency. A flexible schedule, weekend and holiday availability, and the right to work in Malaysia are essential. We offer strong training and comprehensive benefits.

Qualifications

• 2–3 years of experience as a Concierge.
• Excellent reading, writing, and oral proficiency in English.
• Proficiency in Bahasa Malaysia (spoken and written).
• Eligibility to work in Malaysia.

Responsibilities

• Maintain a friendly, courteous, and professional demeanor with guests and colleagues.
• Respond to guest requests promptly and accurately with personalized recommendations.
• Handle inbound calls efficiently and greet guests professionally.
• Provide local city knowledge and tailored suggestions.
• Coordinate confirmations electronically when bookings are made.
• Ensure guest experiences are timely and exceptional.

Skills

Guest service

Interpersonal skills

English proficiency

Bahasa Malaysia proficiency

Education

Certificate in related discipline

Job description

Four Seasons Hotel Kuala Lumpur is seeking a Concierge to join our guest services team. You will respond to guest requests with personalized recommendations, maintaining a friendly and professional demeanor at all times.

The role requires 2–3 years of concierge experience, excellent English, and Bahasa Malaysia proficiency. A flexible schedule, weekend and holiday availability, and the right to work in Malaysia are essential. We offer strong training and comprehensive benefits.