Luxury Residences Concierge: Elevate Guest Experience

Four Seasons; Kuala Lumpur; On-site; MYR 36,000 - 48,000; Full time

Benefits offered by this job

Competitive salary

Comprehensive benefits package

Training and development opportunities

Complimentary accommodation at other hotels

Complimentary employee meals

Job summary

Four Seasons in Kuala Lumpur seeks a Residences Concierge to deliver exceptional service to homeowners, residents, and guests. Your role involves responding to requests, maintaining service quality, and ensuring guests receive personalized attention.

Candidates should have experience in luxury service settings and be proficient in English and Bahasa Malaysia. A competitive salary and benefits package are part of the offer, emphasizing the importance of a team-oriented environment.

Qualifications

• 2 to 3 years of experience in a luxury hotel or residential environment preferred.
• Excellent reading, writing, and oral proficiency in English.
• Must be fluent in Bahasa Malaysia.

Responsibilities

• Handle owner and resident interactions with high hospitality levels.
• Process packages, messages, and mail accurately.
• Maintain updated desk collateral and information.
• Provide information and reservations for local activities.
• Assist during emergencies and with resident updates.

Skills

Guest service affinity

Interpersonal skills

Microsoft applications

Property management systems

Education

SPM level or above

Job description

Four Seasons in Kuala Lumpur seeks a Residences Concierge to deliver exceptional service to homeowners, residents, and guests. Your role involves responding to requests, maintaining service quality, and ensuring guests receive personalized attention.

Candidates should have experience in luxury service settings and be proficient in English and Bahasa Malaysia. A competitive salary and benefits package are part of the offer, emphasizing the importance of a team-oriented environment.