Front Desk Guest Services Maestro – Kuala Lumpur

Four Seasons; Kuala Lumpur; On-site; MYR 30,000 - 40,000; Full time

Benefits offered by this job

Competitive salary

Comprehensive benefits package

Training and development opportunities

Complimentary accommodation at Four Seasons

Complimentary meals for employees

Job summary

Four Seasons in Kuala Lumpur is seeking a Guest Services Officer for the front desk. The candidate will manage check-ins and check-outs, ensuring a warm welcome for guests while addressing their inquiries and needs. A strong background in front office operations and proficiency in English and Bahasa Malaysia are essential.

The role offers a full-time position with competitive salary and excellent benefits, including accommodation, training, and meals.

Qualifications

• Excellent personal presentation and interpersonal skills are required.
• Flexibility to work all shifts, including weekends and holidays.

Responsibilities

• Check in guests efficiently and warmly using their names.
• Handle guest interactions with professionalism and hospitality.
• Use computer systems to perform check-ins and check-outs.

Skills

Guest service affinity

Interpersonal skills

Front office operations knowledge

Opera System

English proficiency

Bahasa Malaysia proficiency

Education

Certificate in related discipline

Job description

Four Seasons in Kuala Lumpur is seeking a Guest Services Officer for the front desk. The candidate will manage check-ins and check-outs, ensuring a warm welcome for guests while addressing their inquiries and needs. A strong background in front office operations and proficiency in English and Bahasa Malaysia are essential.

The role offers a full-time position with competitive salary and excellent benefits, including accommodation, training, and meals.