Logistics & Shipments Coordinator - SAP & Returns

DSV Contract Logistics Sdn. Bhd.; Gelang Patah; On-site; MYR 42,000 - 66,000; Full time

Job summary

DSV Contract Logistics Sdn. Bhd. in Johor is seeking a Customer Service Specialist (Logistics Coordinator) to manage daily shipment activities and coordinate with freight forwarders and warehouses to ensure smooth execution.

You will monitor status, prepare documentation, maintain SAP/WMS data, and drive process improvements while handling returns and generating regular logistics reports.

Qualifications

• Knowledge of import/export shipment processes.
• Experience with SAP or similar WMS.
• Strong coordination across multiple stakeholders.
• Good problem-solving and prioritization.
• Analytical mindset to interpret KPIs and optimize ops.
• Detail-oriented with accurate documentation.

Responsibilities

• Coordinate daily inbound and outbound shipment activities including scheduling.
• Coordinate with freight forwarders, warehouse and internal stakeholders.
• Monitor shipment status, ETA/ETD and delivery schedules; follow delays.
• Prepare and coordinate shipping docs: ASN, invoice, CIPL, B/L.
• Maintain shipment and inventory in SAP/WMS; resolve issues.
• Support inventory reconciliation and batch tracking.
• Follow up with logistics providers on issues and exceptions.
• Prepare shipment status reports for stakeholders.
• Support logistics process improvements.
• Reverse logistics and returns processing without disrupting operations.
• Prepare daily, weekly or monthly logistics reports.

Skills

Import/Export knowledge

Shipment coordination

Communication skills

Analytical

Attention to detail

Tools

SAP

Job description

DSV Contract Logistics Sdn. Bhd. in Johor is seeking a Customer Service Specialist (Logistics Coordinator) to manage daily shipment activities and coordinate with freight forwarders and warehouses to ensure smooth execution.

You will monitor status, prepare documentation, maintain SAP/WMS data, and drive process improvements while handling returns and generating regular logistics reports.