Logistics IT Officer - Support, Security & IT Operations

J&T EXPRESS (MALAYSIA) SDN. BHD.; Yong Peng; On-site; MYR 36,000 - 72,000; Full time

Benefits offered by this job

Medical allowance

Miscellaneous allowance

Sports (e.g. Gym)

Birthday event

Teambuilding

Paternity leave

Job summary

J&T Express (Malaysia) Sdn. Bhd. is seeking an Information Technology Officer to provide hands-on technical support for gateway staff and warehouse IT systems.

You will troubleshoot hardware, software, networks, and printers, and ensure stable uptime and performance across the IT stack. You will coordinate with China-based suppliers for equipment procurement, replacements, and installations, while aligning with the central IT team for escalated issues and deployments.

Qualifications

• Diploma or Bachelor’s Degree in IT/CS or related field.
• 1–3 years IT support experience, preferably in logistics/warehouse.
• Able to communicate with China-based suppliers professionally.

Responsibilities

• Provide technical support to gateway staff (hardware, software, network, printers).
• Monitor and maintain computer systems and networks for uptime and performance.
• Install, configure, and maintain hardware/software including operating systems, scanners, and warehouse terminals.
• Coordinate with China suppliers on procurement, replacement, and installations.
• Escalate issues to central IT for deployments and follow security best practices.
• Monitor CCTV and ensure continuous recording and data backup.
• Maintain IT inventory, track devices, replacements and repairs.
• Provide training and guidance to non-technical staff.
• Support integration and performance of warehouse management and tracking systems.
• Document IT procedures, issues, and resolutions.

Skills

Windows OS

Networking basics

Peripherals

CCTV systems

Barcode scanners

IT asset management

Vendor coordination

Education

Diploma or Bachelor’s Degree in IT/CS

Tools

Ticketing systems

Job description

J&T Express (Malaysia) Sdn. Bhd. is seeking an Information Technology Officer to provide hands-on technical support for gateway staff and warehouse IT systems.

You will troubleshoot hardware, software, networks, and printers, and ensure stable uptime and performance across the IT stack. You will coordinate with China-based suppliers for equipment procurement, replacements, and installations, while aligning with the central IT team for escalated issues and deployments.