Logistics Coordinator

Spots; Kulim; On-site; MYR 33,000 - 51,000; Full time

Job summary

Spots in Kulim, Malaysia is seeking a detail-oriented Logistics Coordinator for a full-time, on-site role. You will coordinate daily shipments between shippers and lorry carriers, ensure accurate scheduling and documentation, and deliver goods on time.

You will monitor shipment status, update systems, resolve delivery issues, and collaborate with operations to optimize routes and maintain service quality, while supporting inventory and tracking processes as needed.

Qualifications

• Analytical skills to review shipment data and optimize logistics processes.
• Strong communication to coordinate with shippers, carriers and internal teams.
• Customer service to manage inquiries, handle complaints and maintain relationships.
• Inventory management to track goods and update records.
• Understanding end-to-end logistics and contributing to process improvements.
• Proficiency with logistics software or ERP systems, with attention to detail and organization.

Responsibilities

• Coordinate daily shipments between shippers and lorry carriers.
• Ensure accurate scheduling and proper documentation for all shipments.
• Monitor shipment status and update internal systems.
• Resolve delivery issues and communicate with customers and carriers.
• Collaborate with operations to optimize routes and manage bookings.
• Maintain service quality and support inventory and tracking processes as needed.

Skills

Analytical Skills

Communication skills

Customer Service skills

Inventory Management

Supply Chain Management

Attention to detail

Organizational skills

Education

Diploma/ Degree in logistics or related field

Tools

ERP software

Job description

Company Description

Spots is an online platform that connects shippers with less-than-truckload (LTL) cargo to lorry carriers across Malaysia in a reliable and cost-effective way. The company focuses on making freight matching more efficient, helping businesses move goods quickly while keeping transportation costs low. By leveraging technology, Spots streamlines the logistics process for both shippers and carriers. Team members contribute to improving the platform and services that support Malaysia’s growing logistics and transportation ecosystem.

Role Description

The Logistics Coordinator is a full-time, on-site role based in Kulim. This role is responsible for coordinating daily shipments between shippers and lorry carriers, ensuring accurate scheduling, documentation, and timely delivery. Key tasks include monitoring shipment status, updating internal systems, resolving delivery issues, and communicating with customers and carriers. The Logistics Coordinator will work closely with operations teams to optimize routes, manage booking changes, and maintain service quality. The role also involves supporting inventory and tracking processes as needed to ensure smooth logistics operations.

Qualifications

• Candidates should possess strong Analytical Skills to review shipment data, identify issues, and optimize logistics processes.


• Candidates should possess effective Communication skills to coordinate with shippers, carriers, and internal teams.


• Candidates should possess solid Customer Service skills to manage inquiries, handle complaints, and maintain positive relationships.


• Candidates should possess Inventory Management skills to track goods, update records, and support warehouse-related activities.


• Candidates should possess Supply Chain Management skills to understand end-to-end logistics and contribute to process improvements.


• Additional beneficial qualifications include proficiency with logistics or ERP software, attention to detail, and strong organizational skills.


• Relevant experience in transportation, logistics, or supply chain coordination is preferred, along with a diploma or degree in logistics, business, or a related field.