Transport Planning Supervisor - Linehaul, SPX Express (Bukit Raja, Klang)

SPX Express; Kuala Lumpur; On-site; MYR 60,000 - 90,000; Full time

Job summary

SPX Express in Malaysia is seeking a Linehaul Planner to plan and monitor daily linehaul trips, truck deployment, loading schedules, and route arrangements to ensure capacity and on-time parcel movement.

You will coordinate trips end-to-end, manage vendor and driver relationships, monitor real-time operations, and collaborate with SOC, sortation facilities, and SCM to maintain smooth execution.

Qualifications

• Diploma or Bachelor’s degree in logistics or related field.
• Experience in linehaul operations or transport coordination is advantageous.
• Strong coordination, problem-solving, organizational and prioritization skills.
• Effective communication and stakeholder management abilities.
• Ability to monitor multiple trips in a fast-paced environment.
• Proficiency in Excel or Google Sheets for reporting.

Responsibilities

• Plan and monitor linehaul trips, truck deployment, loading schedules, and routes to ensure capacity and on-time operations.
• Manage end-to-end trip execution, including truck securing, vendor and driver coordination, trip creation, and follow-up.
• Monitor vendor, truck, and driver performance against KPIs and address gaps to improve service.
• Track truck movements in real time and coordinate recovery actions for delays.
• Coordinate with SOC, sortation facilities, FM hubs, SCM, DOP, and transport agencies to ensure smooth linehaul execution.
• Investigate delays or disruptions and coordinate contingency arrangements as needed.

Skills

Strong coordination

Problem solving

Organizational skills

Prioritization

Effective communication

Stakeholder management

Education

Diploma or Bachelor's degree in Logistics, Supply Chain Management, Business Administration, or related field

Tools

Microsoft Excel

Google Sheets

Job description

• Linehaul Planning & Execution: Plan and monitor daily linehaul trips, truck deployment, loading schedules, and route arrangements to ensure sufficient transport capacity and on-time operations.
• Trip & Transport Coordination: Manage end-to-end trip execution, including truck securing, vendor and driver coordination, trip creation, vehicle assignment, and operational follow-up.
• Vendor & Driver Management: Monitor vendor, truck, and driver performance against operational KPIs. Follow up on service gaps, attendance, vehicle availability, and compliance with operational requirements.
• Real-Time Operations Monitoring: Track truck arrivals, departures, and movement progress. Proactively identify potential delays and coordinate recovery actions or ad-hoc truck arrangements to minimize operational disruption.
• Stakeholder Coordination: Work closely with SOC, sortation facilities, FM hubs, SCM, DOP, transport agencies, and internal operations teams to ensure smooth linehaul execution and timely parcel movement.
• Operational Issue Resolution: Investigate trip delays, truck breakdowns, driver issues, and other transport disruptions. Coordinate contingency arrangements and elevate critical issues promptly.
• Special Operations Support: Coordinate dedicated transport requirements, including MEGA–SDD operations and FM Shunting pickups, ensuring scheduled departures, timely pickups, and parcel clearance.
• Performance Reporting: Maintain accurate trip records, operational trackers, and performance reports. Monitor service gaps, identify recurring issues, and recommend improvements to enhance efficiency and reliability.
• Peak & Ad-hoc Planning: Develop and execute contingency plans for campaign periods, peak volumes, sudden capacity shortages, and other unexpected operational requirements.
• Process Compliance & Improvement: Ensure compliance with linehaul SOPs, operational timelines, and reporting requirements. Identify opportunities to improve truck utilization, trip execution, and overall transport performance.

Job Description

• Linehaul Planning & Execution: Plan and monitor daily linehaul trips, truck deployment, loading schedules, and route arrangements to ensure sufficient transport capacity and on-time operations.
• Trip & Transport Coordination: Manage end-to-end trip execution, including truck securing, vendor and driver coordination, trip creation, vehicle assignment, and operational follow-up.
• Vendor & Driver Management: Monitor vendor, truck, and driver performance against operational KPIs. Follow up on service gaps, attendance, vehicle availability, and compliance with operational requirements.
• Real-Time Operations Monitoring: Track truck arrivals, departures, and movement progress. Proactively identify potential delays and coordinate recovery actions or ad-hoc truck arrangements to minimize operational disruption.
• Stakeholder Coordination: Work closely with SOC, sortation facilities, FM hubs, SCM, DOP, transport agencies, and internal operations teams to ensure smooth linehaul execution and timely parcel movement.
• Operational Issue Resolution: Investigate trip delays, truck breakdowns, driver issues, and other transport disruptions. Coordinate contingency arrangements and elevate critical issues promptly.
• Special Operations Support: Coordinate dedicated transport requirements, including MEGA–SDD operations and FM Shunting pickups, ensuring scheduled departures, timely pickups, and parcel clearance.
• Performance Reporting: Maintain accurate trip records, operational trackers, and performance reports. Monitor service gaps, identify recurring issues, and recommend improvements to enhance efficiency and reliability.
• Peak & Ad-hoc Planning: Develop and execute contingency plans for campaign periods, peak volumes, sudden capacity shortages, and other unexpected operational requirements.
• Process Compliance & Improvement: Ensure compliance with linehaul SOPs, operational timelines, and reporting requirements. Identify opportunities to improve truck utilization, trip execution, and overall transport performance.

Requirements

• Working Location: Bukit Raja, Klang
• Diploma or Bachelor’s Degree in Logistics, Supply Chain Management, Business Administration, or a related field preferred.
• Experience in linehaul operations, transport coordination, logistics, or supply chain management is an advantage.
• Strong coordination, problem-solving, organizational, and prioritization skills.
• Effective communication and stakeholder management skills, with the ability to coordinate across internal teams, vendors, and drivers.
• Ability to monitor multiple trips and resolve time-sensitive operational issues in a fast-paced environment.
• Proficient in Microsoft Excel or Google Sheets; experience with operational trackers and reporting is an advantage.
• Adaptable, proactive, detail-oriented, and accountable for operational outcomes.
• Willing to work on a rotational shift schedule and support operational requirements outside standard hours when necessary.
• Working Pattern: 45 hours per week, rotational shifts; additional working days or overtime may be required based on operational needs.