Logistics Admin Assistant

DTC WORLD MALAYSIA SDN. BHD.; Kepong; On-site; MYR 22,000 - 36,000; Full time

Job summary

DTC World Malaysia SDN. BHD. is seeking a detail-oriented Logistics Admin Assistant to support daily logistics operations in Kuala Lumpur.

You will coordinate shipments, manage documentation, and liaise with internal teams and external providers to ensure smooth and timely delivery. The role requires good organisational skills, the ability to multitask in a fast-paced environment, and proactive problem solving.

Qualifications

• Experience in logistics coordination or warehouse administration is preferred.
• Proficient in Microsoft Office; Zoho experience is an advantage.
• Good communication, organisational and problem-solving skills.
• Detail-oriented and able to manage multiple tasks efficiently.
• Willing to liaise with internal and external stakeholders; Mandarin is a plus.

Responsibilities

• Coordinate daily inbound and outbound shipments with warehouses and external logistics providers.
• Manage incoming shipments from China, including reviewing shipping documents, tracking shipment status and providing arrival updates.
• Arrange deliveries based on customers' requirements and ensure timely and accurate fulfilment.
• Liaise with internal departments, including Sales, Finance and Operations, to ensure smooth logistics operations.
• Prepare and issue Delivery Orders (DOs) using Zoho, ensuring accuracy of shipment details and documentation.
• Maintain accurate shipment records, delivery trackers and supporting documentation.
• Monitor delivery progress and follow up with transporters to ensure timely and safe delivery of goods.
• Investigate and resolve delivery-related issues, including delays, damaged goods, missing stock and discrepancies.
• Source and compare transportation quotations and provide delivery cost estimates for shipments within Malaysia.
• Coordinate repacking arrangements and delivery schedules with warehouse personnel and external service providers.
• Process transportation-related payment requests and liaise with Finance on payment arrangements.
• Provide operational support for warehouse activities, including packing, loading and unloading, when required.
• Perform other logistics and administrative duties as assigned.

Skills

Multitasking

Communication

Organisational skills

Problem-solving

Mandarin (spoken and written)

Tools

Zoho

Microsoft Office

Job description

We are looking for a detail-oriented and proactive Logistics Admin Assistant to support our daily logistics operations. This role involves coordinating shipments and deliveries, managing logistics documentation, liaising with internal departments and external logistics providers, and ensuring smooth and timely delivery processes. The ideal candidate should be well-organised, responsible and able to multitask in a fast-paced working environment.

Job Responsibilities

Coordinate daily inbound and outbound shipments, stock transfers and sample deliveries with warehouses and external logistics providers.

Manage incoming shipments from China, including reviewing shipping documents, tracking shipment status and providing arrival updates.

Arrange deliveries based on customers' requirements and ensure timely and accurate fulfilment.

Liaise with internal departments, including Sales, Finance and Operations, to ensure smooth logistics operations.

Prepare and issue Delivery Orders (DOs) using Zoho, ensuring accuracy of shipment details and documentation.

Maintain accurate shipment records, delivery trackers and supporting documentation.

Monitor delivery progress and follow up with transporters to ensure timely and safe delivery of goods.

Investigate and resolve delivery-related issues, including delays, damaged goods, missing stock and discrepancies.

Source and compare transportation quotations and provide delivery cost estimates for shipments within Malaysia.

Coordinate repacking arrangements and delivery schedules with warehouse personnel and external service providers.

Process transportation-related payment requests and liaise with Finance on payment arrangements.

Provide operational support for warehouse activities, including packing, loading and unloading, when required.

Perform other logistics and administrative duties as assigned.

What We're Looking For:

Prior experience in logistics coordination, warehouse administration or a related field is preferred.

Proficient in Microsoft Office applications; experience with Zoho or similar systems is an advantage.

Good communication, organisational and problem-solving skills.

Detail-oriented, responsible and able to manage multiple tasks efficiently.

Able to work independently and coordinate effectively with internal and external stakeholders.

Willing to assist with warehouse operations when required.

Proficiency in Mandarin (spoken and written) is an added advantage, as the role involves liaising with Chinese-speaking colleagues in China and handling documents in Chinese.

DTC World Malaysia is a premium POS and merchandise solutions provider and global fulfilment partner. With over 20 years of experience, we specialise in conceptualisation, product design, sourcing, quality control, and fulfilment, supporting leading MNCs in their marketing campaigns. We deliver creative, practical solutions that balance quality, cost efficiency, and brand alignment. Leveraging technology, including a web-based ordering portal, we help clients streamline procurement. Backed by a strong APAC factory network and industry expertise, we support global brand growth while upholding sustainable sourcing practices.

DTC World Malaysia is a premium POS and merchandise solutions provider and global fulfilment partner. With over 20 years of experience, we specialise in conceptualisation, product design, sourcing, quality control, and fulfilment, supporting leading MNCs in their marketing campaigns. We deliver creative, practical solutions that balance quality, cost efficiency, and brand alignment. Leveraging technology, including a web-based ordering portal, we help clients streamline procurement. Backed by a strong APAC factory network and industry expertise, we support global brand growth while upholding sustainable sourcing practices.