Live Host cum E-commerce Executive

Yutopia Art Sdn Bhd; Kuala Lumpur; On-site; MYR 45,000 - 78,000; Full time

Job summary

Yutopia Art Sdn Bhd in Kuala Lumpur seeks an energetic E-commerce Executive to host live selling sessions, manage daily platform operations, and collaborate with marketing on promotions. The role requires strong communication and presentation skills, with comfortable on camera presence to engage diverse audiences.

You will support content creation, product launches, and perform basic sales reporting while ensuring inventory accuracy and timely fulfilment for Shopee, Lazada, and website channels.

Qualifications

• Diploma or Bachelor's degree in Marketing, Business, Mass Communication, E-Commerce, or related field.
• Experience in e-commerce operations, retail, customer service, or live hosting.
• Comfortable appearing on camera with strong communication and presentation skills.
• Proficiency in English, Bahasa Malaysia and Mandarin to communicate with a diverse client base.

Responsibilities

• Host live selling sessions on social media and drive sales.
• Manage daily operations of e-commerce platforms (Shopee, Lazada, website).
• Collaborate with marketing to plan content and campaigns.
• Respond to customer inquiries, reviews and messages across online platforms.
• Track sales performance and prepare basic reports on key metrics.
• Maintain inventory accuracy and coordinate fulfillment with retail team.
• Create promotional content and support product launches.

Skills

Live hosting

On-camera

Customer communication

Multilingual

Education

Diploma/Bachelor in Marketing/Business/Mass Communication/E-Commerce

Tools

TikTok Shop

Shopee

Lazada

Meta platforms

Job description

Host engaging live selling sessions on social media channels.

Demonstrate and explain product features, benefits, and promotions confidently.

Interact with viewers by answering questions, encouraging participation, and driving sales.

Maintain a lively, professional, and brand-aligned presentation throughout live sessions.

Collaborate with the marketing team to plan live content, promotions, and campaign schedules.

E-Commerce Management

Manage daily operations of e-commerce platforms (e.g., Shopee, Lazada, website).

Upload and maintain product listings, pricing, descriptions, and inventory.

Process customer orders, coordinate fulfilment, and ensure timely delivery.

Monitor stock levels and work closely with the retail team to maintain inventory accuracy.

Respond promptly to customer inquiries, reviews, and messages across online platforms.

Track sales performance and prepare basic reports on key metrics and campaign results.

Content & Marketing Support

Assist in creating short-form videos, product photos, and promotional content for social media.

Stay updated on e-commerce trends, social media content, and live commerce best practices.

Support online campaigns, product launches, and promotional activities.

Requirements

Diploma or Bachelor's degree in Marketing, Business, Mass Communication, E-Commerce, or a related field is preferred.

Previous experience in e-commerce operations, retail, customer service, or live hosting is an advantage.

Passion for Pokémon, especially collectors or active hobbyists are highly preferred.

Comfortable appearing on camera with strong communication and presentation skills.

Good command of English, Bahasa Malaysia and Mandarin to effectively communicate with our diverse client base and stakeholders.

Confident, energetic, and able to engage audiences during live sessions.

Familiar with TikTok Shop, Shopee, Lazada, Meta platforms, or other e-commerce marketplaces.

Positive attitude, willingness to learn, and a team-player mindset.

Able to work flexible hours, including evenings, weekends, or public holidays when required for live sessions or campaigns.

What We Offer

• Competitive salary with sales commission/live performance bonuses.
• Opportunities for career growth and skills development.
• Supportive and collaborative working environment.

What can I earn as an eCommerce Executive