E-Commerce Executive

Konfulon New Energy SDN.BHD; Kajang , Bandar Baru Bangi, Seri Kembangan; On-site; MYR 33,000 - 67,000; Full time

Benefits offered by this job

Training provided

Career development opportunities

Performance incentives

Job summary

Konfulon New Energy SDN.BHD is seeking a motivated E-Commerce Executive to manage and grow online sales across TikTok Shop, Shopee, and Lazada.

You will handle product listings, promotions, campaigns, customer service, and analyze performance while collaborating with marketing to create content.

The role offers training, career development, and incentives in a dynamic, supportive environment in Malaysia.

Qualifications

• Experience in E-commerce / Online Store Operations.
• Familiar with TikTok Shop, Shopee and Lazada.
• Good understanding of platform rules and seller requirements.
• Experience in product listing, online promotions and campaign management.
• Basic knowledge of digital marketing and online sales analytics is an advantage.
• Good computer skills, especially Excel.
• Creative and proactive with strong communication.

Responsibilities

• Manage and operate TikTok Shop, Shopee and Lazada stores.
• Upload and maintain product listings with pricing and promotions.
• Handle daily orders, customer inquiries, reviews and after-sales service.
• Participate in platform campaigns, vouchers and flash sales.
• Monitor store performance, sales, traffic and conversion rates.
• Analyze market trends, pricing and customer behavior.
• Collaborate with marketing to create TikTok videos and content.
• Assist in shooting simple product demonstration videos.
• Ensure compliance with platform rules and policies.

Skills

E-commerce ops

Platform management

Product listing

Promotions & campaigns

Online sales analytics

Excel

Communication

Problem-solving

Independent work

Multilingual

Tools

TikTok Shop

Shopee

Lazada

Job description

We are looking for a motivated and results-driven E-Commerce Executive to manage and grow our online sales channels, including TikTok Shop, Shopee and Lazada. You will be responsible for daily e-commerce operations, product listings, promotions, campaigns, customer service and sales performance. You will also work closely with our team to develop online content and support the company's brand and digital marketing activities.

Key responsibilities

Manage and operate the company's TikTok Shop, Shopee and Lazada stores.

Upload and maintain product listings, including product titles, descriptions, images, pricing and promotions.

Manage daily orders, customer enquiries, product reviews and after-sales service.

Participate in platform campaigns, vouchers, flash sales and promotional activities.

Monitor store performance, sales, traffic, conversion rates and other key metrics.

Analyze market trends, competitors, pricing and customer behavior.

Develop ideas to improve product visibility, traffic, conversion and online sales.

Work closely with the marketing team to develop TikTok videos, product videos and other online promotional content.

Assist in shooting simple product demonstration videos, short-form videos and social media content.

Ensure all online stores comply with TikTok Shop, Shopee and Lazada platform rules and policies.

About you

Experience in E-commerce / Online Store Operations is preferred.

Familiar with TikTok Shop, Shopee and Lazada.

Good understanding of e-commerce platform rules, policies and seller requirements.

Experience in product listing, online promotions and campaign management.

Basic knowledge of digital marketing and online sales analytics is an advantage.

Good computer skills and familiar with Microsoft Excel.

Creative, proactive and willing to learn.

Strong communication and problem-solving skills.

Responsible, detail-oriented and able to work independently.

Multilingual ability is an added advantage.

Basic salary + performance incentives.

Training and guidance will be provided.

Opportunity to work with TikTok Shop, Shopee and Lazada.

Opportunity to develop skills in E-commerce, Digital Marketing, Content Creation and Online Sales.

Career development opportunities in a growing company.

Dynamic and supportive working environment.

What can I earn as an eCommerce Executive