Line Leader

Zuellig Pharma; Selangor; On-site; MYR 45,000 - 78,000; Full time

Job summary

Zuellig Pharma in Malaysia seeks a capable warehouse operations professional to oversee order fulfilment and daily tasks. You will plan order waves, coordinate picking and packing, and ensure timely handover to dispatch while maintaining stock accuracy and safety standards.

The role requires a Diploma/ Degree in Operations or Supply Chain, SAP knowledge, and strong leadership with a focus on process improvement and teamwork in a fast-paced environment.

Qualifications

• Diploma or degree in operations or supply chain management is required or preferred.
• Experience in warehouse operations and inventory management.
• Strong leadership and teamwork abilities.

Responsibilities

• Plan and release order waves according to delivery schedules and adhere to planned delivery dates.
• Coordinate with coworkers to ensure picking, packing and handover to dispatch on time.
• Monitor daily picking progress and ensure accuracy between system and physical stock.
• Communicate with facility, SAP and Dematic teams to resolve system or process issues.
• Achieve daily picking confirmation targets and support urgent orders when needed.
• Monitor stock on hand and investigate discrepancies, initiating corrective actions.
• Ensure safety, housekeeping and 5S practices are followed.

Skills

Leadership

Team management

SAP knowledge

Problem solving

Decision making

Communication

Analytical thinking

Education

Diploma/ Degree in Operations or Supply Chain Management

Tools

SAP

Dematic

Job description

Jora Malaysia will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

Zuellig Pharma is a leading healthcare solutions company in Asia, and our purpose is to make healthcare more accessible to the communities we serve. We provide world-class distribution, digital, and commercial services to support the growing healthcare needs in this region.

The company was started a hundred years ago and has grown to become a multibillion-dollar business covering 17 markets with over 12,000 employees. Our people serve more than 200,000 medical facilities and work with over 450 clients, including the top 20 pharmaceutical companies in the world.

Purpose of The Role:

This job role mainly to closely monitor on daily task on order fulfilment progress, to ensure that picking, packing and invoice order on timely manner. Adhere of SOP at all times on day-to-day operations activity, company quality policies, relevant ISO, GMP, GDP, GCP, CDPMD, Clients and Customer's requirements and Regulatory Requirements in Zuellig Pharma. This is to make sure we aligned and meet company's Goals.

What You'll Do:

To plan and release order wave as per delivery schedule and strictly follow planned delivery date.

Work closely with co-workers to ensure all the orders being picked, packed and hand over timely to dispatch team for onward delivery arrangement.

Partial completed orders to be check and monitored on daily basis without any delay.

To ensure accuracy of inventory in system versus physical are high.

Liaise with facility team, SAP team and Dematic team if there are any system or technical issues.

To be responsible on daily picking confirmation target being achieved.

Liaise with CKAM and CSU team on order processing schedules especially on urgent and lifesaving orders being released and invoice timely.

To monitor stock on hand and investigate root cause of stock discrepancy reported by internal/ customers with initiate corrective action.

Closely monitor on attendance of coworkers and picking performance.

Constantly update superior on any issues or challenges faced.

Work closely with line leader, team leader and managers to ensure daily activities are completed without delay.

Deliver agreed Key Performance Indicators (KPIs).

To ensure safety of people, stocks, infrastructure and equipment is observed at all times.

To ensure and maintain good housekeeping and 5S.

Perform other duties as assigned when required.

What Will Make You Successful:

Must-Have:

Diploma / Degree preferable in Operation / Supply Chain Management.

Experience in warehouse operation & inventor

Leadership and team management

SAP knowledge

Advantage to Have:

Coaching Skill

Problem Solving Skill

Decision Making Skill

Communication Skill

Analytical Skill

What We Offer:

We are committed to fostering an inclusive environment where our employees can learn, grow, and achieve shared success.

We champion diversity, equity, and inclusion, ensuring every individual feels valued, respected, and treated fairly.

As a leading multi-market healthcare solutions provider, we empower our employees to gain comprehensive knowledge and expertise in the dynamic healthcare industry across the region.

Enjoy the flexibility to effectively balance your work and personal life while taking charge of your career journey through our empowering growth opportunities.

Our Total Rewards program is designed to support your overall well-being in every aspect.