Product Specialist

Zuellig Pharma; Shah Alam; On-site; MYR 90,000 - 130,000; Full time

Job summary

Zuellig Pharma in Malaysia is seeking a Senior Product Specialist to promote pharmaceutical products and identify targeted customers, expanding reach for patient benefit.

You will establish customer segmentation, implement sales plans, and maintain up-to-date product knowledge. Strong selling, presentation, and communication skills are essential to grow accounts and hit targets.

Qualifications

• Bachelor Degree holder with a minimum of 4-year experience in sales within the pharmaceutical industry.

Responsibilities

• Achieve sales, productivity and performance targets of assigned portfolio within a given territory.
• Execute sales and marketing plan/activities to ensure that the company’s sales target is maximized.
• Drive disease awareness among the HCPs, Allied HCPs, and other relevant multi-stake holders through daily engagement and education programs.
• Maintain an updated broad product, competitor and disease knowledge, pharmacy and therapeutic process knowledge in therapeutic area to build professional customer relationships and support sound clinical discussions.
• Plan and manage weekly work schedules with Sales Manager to enable an efficient, effective work execution and achieve coverage and frequency targets (quantity & quality) and deliver agreed customer centric activities within operating budget
• Develop and implement account plans in collaboration with internal stakeholders for assigned accounts and/or key customers to identify opportunities, gaining commitment from HCPs to identify unmet customer and patient needs and optimize account performance.
• Effectively utilize the relevant SFE software to maintain quality records and to report daily calls.
• Ensure compliance with the company policies and the local industry’s code of conduct to ensure that the company conducts business with integrity.
• To promote and adhere to Zuellig Pharma’s core values when carrying out day-to-day responsibilities and interactions.

Skills

Selling skills

Presentation skills

Communication skills

Problem solving

Independent worker

Education

Bachelor's degree

Job description

Jora Malaysia will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

Responsibility
Zuellig Pharma is a leading healthcare solutions company in Asia, and our purpose is to make healthcare more accessible to the communities we serve. We provide world-class distribution, digital, and commercial services to support the growing healthcare needs in this region.

The company was started a hundred years ago and has grown to become a multibillion-dollar business covering 17 markets with over 12,000 employees. Our people serve more than 200,000 medical facilities and work with over 450 clients, including the top 20 pharmaceutical companies in the world.

Purpose of the Role: Senior Product Specialist plays crucial roles in the promotion and sales of pharmaceutical products. He/She identifies the right targeted customers to align with the appropriate products for patients’ benefits whilst exploring the opportunities to expand the reach and access to the appropriate patients. He/She establishes customer segmentation and targeting to incorporate into business plan, and effectively reach through the right customer base by using Sales ACE as supporting selling skills tool.

What You’ll Do

• Achieve sales, productivity and performance targets of assigned portfolio within a given territory.
• Execute sales and marketing plan/activities to ensure that the company’s sales target is maximized.
• Drive disease awareness among the HCPs, Allied HCPs, and other relevant multi-stake holders through daily engagement and education programs.
• Maintain an updated broad product, competitor and disease knowledge, pharmacy and therapeutic process knowledge in therapeutic area to build professional customer relationships and support sound clinical discussions.
• Plan and manage weekly work schedules with Sales Manager to enable an efficient, effective work execution and achieve coverage and frequency targets (quantity & quality) and deliver agreed customer centric activities within operating budget
• Develop and implement account plans in collaboration with internal stakeholders for assigned accounts and/or key customers to identify opportunities, gaining commitment from HCPs to identify unmet customer and patient needs and optimize account performance.
• Effectively utilize the relevant SFE software to maintain quality records and to report daily calls.
• Ensure compliance with the company policies and the local industry’s code of conduct to ensure that the company conducts business with integrity.
• To promote and adhere to Zuellig Pharma’s core values when carrying out day-to-day responsibilities and interactions.

Must-Have

What will make you successful:

• Bachelor Degree holder with a minimum of 4-year experience in sales within the pharmaceutical industry.

Advantage To Have

• Experienced candidate within the therapeutic areas is encouraged to apply - Women's Health, Surgeon, Physicians.
• Strong selling skill and presentation skill.
• Problem solving & decision making skill.
• Strong communication skills (both verbal and written).
• Independent in work.

What We Offer

• We are committed to fostering an inclusive environment where our employees can learn, grow, and achieve shared success.
• We champion diversity, equity, and inclusion, ensuring every individual feels valued, respected, and treated fairly.
• As a leading multi-market healthcare solutions provider, we empower our employees to gain comprehensive knowledge and expertise in the dynamic healthcare industry across the region.
• Enjoy the flexibility to effectively balance your work and personal life while taking charge of your career journey through our empowering growth opportunities.
• Our Total Rewards program is designed to support your overall well-being in every aspect.