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Zuellig Pharma seeks an Operations/Warehouse Coordinator to monitor daily order fulfilment, ensure timely picking, packing and invoicing per SOP and ISO/GMP standards. You will coordinate with SAP and Dematic teams to resolve system issues and drive accuracy in inventory.
You will plan delivery waves, supervise staff performance, maintain 5S, and support KPI targets while upholding safety and compliance across the distribution center.
Zuellig Pharmais a leading healthcare solutions company in Asia, and our purpose is to make healthcare more accessible to the communities we serve. We provide world-class distribution, digital, and commercial services to support the growing healthcare needs in this region.
The company was started a hundred years ago and has grown to become a multibillion-dollar business covering 17 markets with over 12,000 employees. Our people serve more than 200,000 medical facilities and work with over 450 clients, including the top 20 pharmaceutical companies in the world.
Purpose of The Role:
This job role mainly to closely monitor on daily task on order fulfilment progress, to ensure that picking, packing and invoice order on timely manner. Adhere of SOP at all times on day-to-day operations activity, company quality policies, relevant ISO, GMP, GDP, GCP, CDPMD, Clients and Customer’s requirements and Regulatory Requirements in Zuellig Pharma. This is to make sure we aligned and meet company’s Goals.
What You’ll Do:
To plan and release order wave as per delivery schedule and strictly follow planned delivery date.
Work closely with co-workers to ensure all the orders being picked, packed and hand over timely to dispatch team for onward delivery arrangement.
Partial completed orders to be check and monitored on daily basis without any delay.
To ensure accuracy of inventory in system versus physical are high.
Liaise with facility team, SAP team and Dematic team if there are any system or technical issues.
To be responsible on daily picking confirmation target being achieved.
Liaise with CKAM and CSU team on order processing schedules especially on urgent and lifesaving orders being released and invoice timely.
To monitor stock on hand and investigate root cause of stock discrepancy reported by internal/ customers with initiate corrective action.
Closely monitor on attendance of coworkers and picking performance.
Constantly update superior on any issues or challenges faced.
Work closely with line leader, team leader and managers to ensure daily activities are completed without delay.
Deliver agreed Key Performance Indicators (KPIs).
To ensure safety of people, stocks, infrastructure and equipment is observed at all times.
To ensure and maintain good housekeeping and 5S.
Perform other duties as assigned when required.
What Will Make You Successful:
Must-Have:
Diploma / Degree preferable in Operation / Supply Chain Management.
Experience in warehouse operation & inventor
Leadership and team management
SAP knowledge
Advantage to Have:
Coaching Skill
Problem Solving Skill
Decision Making Skill
Communication Skill
Analytical Skill
What We Offer:
We are committed to fostering an inclusive environment where our employees can learn, grow, and achieve shared success.
We champion diversity, equity, and inclusion, ensuring every individual feels valued, respected, and treated fairly.
As a leading multi-market healthcare solutions provider, we empower our employees to gain comprehensive knowledge and expertise in the dynamic healthcare industry across the region.
Enjoy the flexibility to effectively balance your work and personal life while taking charge of your career journey through our empowering growth opportunities.
Our Total Rewards program is designed to support your overall well-being in every aspect.
Pharmaceuticals, Biotechnology & Medical Devices 101-1,000 employees
Serving the Asian healthcare markets since 1922, Zuellig Pharma is the region’s leading healthcare services provider. Through a broad range of innovative tailored services, the company’s objective is to help healthcare companies capture and realize the full market potential of the fast-growing dynamic healthcare markets in Asia.
The Company provides targeted solutions aimed at meeting the constantly evolving needs of healthcare companies, from distribution of pharmaceuticals, medical devices and clinical trial materials, sales and marketing outsourcing, patient-centered programs to a full range of retail pharmacy services.
With established networks and facilities across 12 Asian countries, and serving over 290,000 doctors, hospitals, pharmacies and clinics, Zuellig Pharma provides healthcare companies with critical market insight, enabling them to keep pace with market expansion, implement best practices, and reach new levels of growth and profitability.
Product & Services
Core Business: Distribution of pharmaceutical and healthcare products
Importation (administration only)
Receiving and Warehousing
Inventory Management
Credit management
Invoicing
Pick & pack and delivery to customers
Debt collection
Management information (via ZipOnline) and IT Tools (eg. AsiaRx)
Registration Support
HR Services
Accounting Services
Repackaging & Labelling
Mailing Services
Office Space at Branch Offices
Field Force Management System (FFMS)
Serving the Asian healthcare markets since 1922, Zuellig Pharma is the region’s leading healthcare services provider. Through a broad range of innovative tailored services, the company’s objective is to help healthcare companies capture and realize the full market potential of the fast-growing dynamic healthcare markets in Asia.
The Company provides targeted solutions aimed at meeting the constantly evolving needs of healthcare companies, from distribution of pharmaceuticals, medical devices and clinical trial materials, sales and marketing outsourcing, patient-centered programs to a full range of retail pharmacy services.
With established networks and facilities across 12 Asian countries, and serving over 290,000 doctors, hospitals, pharmacies and clinics, Zuellig Pharma provides healthcare companies with critical market insight, enabling them to keep pace with market expansion, implement best practices, and reach new levels of growth and profitability.
Product & Services
Core Business: Distribution of pharmaceutical and healthcare products
Importation (administration only)
Receiving and Warehousing
Inventory Management
Credit management
Invoicing
Pick & pack and delivery to customers
Debt collection
Management information (via ZipOnline) and IT Tools (eg. AsiaRx)