Lease & Licensing Operations Specialist

Carousell; Kuala Lumpur; On-site; MYR 40,000 - 60,000; Full time

Job summary

REFASH is seeking a Business Operations Executive to manage lease administration, licensing, and GTO reporting for stores in Malaysia and Singapore. The role focuses on ensuring valid leases, proper licenses, and timely reporting to stakeholders.

You will coordinate renewals, track expiry dates, handle utility accounts, and support audits with the finance team. Strong Excel skills and attention to detail are essential for success.

Qualifications

• 2–3 years' experience in related fields.
• Experience with GTO reporting, lease administration and/or local council licensing is preferred.
• Strong Excel/Google Sheets skills (lookups, pivot tables, reconciliation).
• Organised, detail-oriented, and follows up on outstanding items without needing reminders.
• Strong communication and interpersonal skills.

Responsibilities

• Lease Administration: Assist with renewals, terminations, and coordination with landlords across Malaysia and Singapore.
• Licensing, utilities & insurance: Apply for and renew business premise licences, signboard licences and other local council approvals; manage utility accounts and store-related insurance.
• GTO reporting & audited statements: Consolidate monthly store sales data, perform payment reconciliation, and submit GTO reports to landlords or malls on time.
• Other Duties: Perform any other ad hoc tasks or initiatives as needed.

Skills

Lease administration

GTO reporting

Licensing management

Excel proficiency

Interpersonal skills

Organised & detail-oriented

Communication skills

Tools

Excel

Google Sheets

Job description

REFASH is seeking a Business Operations Executive to manage lease administration, licensing, and GTO reporting for stores in Malaysia and Singapore. The role focuses on ensuring valid leases, proper licenses, and timely reporting to stakeholders.

You will coordinate renewals, track expiry dates, handle utility accounts, and support audits with the finance team. Strong Excel skills and attention to detail are essential for success.