Learning & Development Manager (Training Provider)-Subang

MMT UNIVERSAL ACADEMY SDN. BHD.; Subang Jaya; On-site; MYR 120,000 - 180,000; Full time

Job summary

MMT UNIVERSAL ACADEMY SDN. BHD. is seeking a Learning & Training Operations Manager to lead the day-to-day operations and end-to-end delivery of the corporate training business.

You will manage the internal team, oversee HRD Corp processes, and coordinate MOF/ePerolehan registrations and claims while handling multiple programmes from confirmation to closure. You will drive programme quality, client satisfaction and continuous improvement, leveraging Canva, Teams, SharePoint and LMS platforms to

Qualifications

• Experience in managing end-to-end corporate training operations and delivery.
• Knowledge of HRD Corp processes (registration, documentation, claims, compliance).
• Familiarity with MOF/ePerolehan registration and claim/tender processes.
• Ability to manage multiple programmes, trainers, venues, logistics and closure.
• Understanding TVET and professional certification programmes.
• Strong instructional design and proposal development skills.

Responsibilities

• Lead day-to-day operations and end-to-end delivery of corporate training programmes.
• Develop and manage internal team workload, priorities, performance, accountability and wellbeing.
• Oversee HRD Corp registration, documentation, claims and compliance.
• Coordinate MOF/ePerolehan registrations and claims.
• Manage multiple programmes, clients, trainers, venues, logistics and closure.
• Ensure programme quality, client satisfaction and process improvement.

Skills

Operations management

People management

Client coordination

Instructional design

Proposal development

LMS platforms

Canva

Microsoft Teams

SharePoint

MS 365

HRD Corp knowledge

Tools

Canva

Microsoft Teams

SharePoint

Microsoft 365

LMS platforms

Job description

We are looking for a Learning & Training Operations Manager to lead the day-to-day operations and delivery of our corporate training business. This is a hands-on management position within a training provider environment, combining operations leadership, people management, HRD Corp processes, client coordination and programme delivery. The successful candidate will take ownership of multiple training projects simultaneously and ensure that programmes move smoothly from confirmation through preparation, delivery, documentation and closure.

Key Responsibilities

Lead the day-to-day operations and end-to-end delivery of corporate training programmes.

Manage and develop the internal team, including workload, priorities, performance, accountability and wellbeing.

Possess strong hands-on knowledge of HRD Corp processes from a Training Provider perspective, including registration, documentation, claims and compliance.

Good working knowledge of MOF/ePerolehan registration and claim/tender processes.

Manage multiple programmes concurrently, including clients, trainers, venues, logistics, materials and programme closure.

Good understanding of TVET programmes and professional certification programmes.

Strong instructional design and proposal development skills, with the ability to translate client needs into practical learning solutions.

Proficient in Canva, Microsoft Teams, SharePoint, Microsoft 365 and learning/LMS platforms.

Manage programme costing, trainer fees, resources and operational requirements with commercial awareness.

Drive programme quality, client satisfaction and continuous improvement of internal processes.

Preferred: HRD Corp Accredited Trainer (TTT), previous experience with an HRD Corp Registered Training Provider, and proven people-management experience.

About You

You are disciplined, structured and dependable — you do what you say you will do.

You are strong in follow-up and execution; tasks do not need repeated reminders.

You take ownership and accountability for your team and responsibilities.

You are comfortable working with deadlines, standards and clear expectations.

You are organised, detail-oriented and able to manage multiple priorities without losing control.

You are a hands-on leader who addresses problems rather than passing them on.

You value a professional, performance-driven working environment where results and reliability matter.

MMT is a serious, fast-moving training business. We value professionalism, discipline, accountability and getting things done.