Learning & Development (L&D) Officer - HR

Intretech; Johor Bahru; On-site; MYR 42,000 - 66,000; Full time

Job summary

Intretech Malaysia is seeking a Learning & Development (L&D) Officer to join our HR team in a manufacturing environment. You will plan, coordinate, deliver and evaluate employee learning programmes across the organization, working with department managers, trainers and external providers to ensure training is aligned with quality, safety and operational goals.

The role requires 1–2 years in L&D or training, a diploma or degree in a related field, and experience with HRD Corp processes and LMS

Qualifications

• Diploma or Degree in Human Resources, Education, Industrial Engineering, Business Administration or related field.
• 1–2 years of relevant experience in Learning & Development, training or technical training, preferably in a manufacturing environment.
• Familiarity with HRD Corp processes, training grants and training provider engagement.

Responsibilities

• Conduct Training Needs Analysis through competency assessments and manager discussions.
• Develop and maintain annual training plans, calendars and schedules.
• Coordinate and lead internal training activities and onboarding programmes.
• Design, prepare and deliver training modules where required.
• Manage training documentation, assessments and records for audit/compliance.
• Evaluate training effectiveness and prepare reports for management; support LMS/e-learning initiatives.

Skills

Training Needs Analysis

Learning & Development Planning

Training Facilitation & Presentation

Training Evaluation

Performance Management Support

Data Analysis & Reporting

Documentation & Record Management

Stakeholder Management

Communication & Interpersonal Skills

Microsoft Office

Education

Diploma or Degree in Human Resources, Education, Industrial Engineering, Business Administration or related

Tools

LMS / E-learning platforms

HRD Corp Administration

Job description

Learning & Development (L&D) Officer - HR

Learning & Development (L&D) Officer – HR

Full-time | Permanent

Human Resources

About the Role

We are looking for a Learning & Development (L&D) Officer to join our Human Resources team.

In this role, you will be responsible for planning, coordinating, delivering and evaluating employee learning and development programmes across the organization. You will work closely with department managers, technical trainers and external training providers to ensure our training programmes are relevant, effective and aligned with business, quality and HSE requirements.

This is an excellent opportunity for an HR/L&D professional who enjoys training facilitation, employee development, data analysis and working closely with different departments in a manufacturing environment.

Key Responsibilities

1. Training Needs Analysis & Planning

Conduct Training Needs Analysis (TNA) through competency assessments, performance reviews and discussions with department managers.

Develop and maintain annual training plans, calendars and schedules.

Work with departmental technical trainers to identify training priorities, target groups and learning objectives.

2. Training Delivery & Coordination

Coordinate and take the lead in internal training activities, onboarding programmes and refresher training.

Design, prepare and deliver training modules where required.

Facilitate training related to manufacturing processes, quality standards, safety practices, 5S, ISO and equipment handling.

Coordinate external training programmes and liaise with trainers and training providers.

Ensure training programmes are conducted effectively and according to schedule.

3. Training Documentation & HRD Corp

Maintain accurate and complete training records, including:

Training materials

Pre- and post-assessments

Assessment results

Trainer evaluations

Training effectiveness reports

Certificates

Ensure training documentation is properly maintained for audit and compliance purposes.

Support HRD Corp training grant applications, claims and related documentation.

4. Training Evaluation & Reporting

Evaluate training effectiveness through feedback, assessments and post-training performance indicators.

Analyse training results and prepare reports for HR and management.

Recommend improvements to training programmes based on evaluation results and operational feedback.

Support the implementation and rollout of LMS and e-learning platforms.

Prepare and update training manuals, SOPs, visual aids and digital learning materials.

Support digital learning initiatives across the organization.

Support Lean Manufacturing, Kaizen and continuous improvement initiatives through targeted training.

Ensure training programmes are aligned with company policies, quality standards and HSE requirements.

Support the development and improvement of SOPs and work instructions where required.

7. Performance Management

Support performance appraisal cycles, KPI setting, coaching and evaluation documentation.

Consolidate performance data and prepare management summaries.

Follow up on underperformance cases and improvement plans.

Requirements

Diploma or Degree in Human Resources, Education, Industrial Engineering, Business Administration or a related field.

1–2 years of relevant experience in Learning & Development, training or technical training, preferably within a manufacturing environment.

Familiarity with HRD Corp processes, training grants and training provider engagement.

Strong presentation, facilitation and interpersonal skills.

Good communication and stakeholder management skills.

Proficient in Microsoft Office.

Experience with LMS/e-learning platforms will be an advantage.

Knowledge of manufacturing processes, technical standards and safety practices will be an added advantage.

Able to work independently and collaborate effectively with cross-functional teams.

Skills We Are Looking For

Training Needs Analysis (TNA)

Learning & Development Planning

Training Facilitation & Presentation

Training Evaluation

HRD Corp Administration

Performance Management Support

Data Analysis & Reporting

Documentation & Record Management

Stakeholder Management

Microsoft Office

LMS / E-learning

Communication & Interpersonal Skills

Why Join Us?

At Intretech Malaysia, you will have the opportunity to work in a dynamic manufacturing environment and gain broad exposure across Learning & Development, technical training, HRD Corp, employee development, digital learning and performance management.

If you are passionate about developing people and enjoy turning training needs into practical learning programmes, we would like to hear from you.