Learning & Development Assistant Manager, Group

DFI Retail Group; Petaling Jaya; On-site; MYR 120,000 - 180,000; Full time

Job summary

DFI Retail Group is seeking an experienced Learning and Development Manager in Malaysia to design, develop, and deliver scalable learning solutions across the organization. The role emphasizes instructional design, blended approaches, and AI-assisted learning to build capability and performance.

You will lead curriculum development, partner with SMEs and external vendors, and ensure high learner engagement with timely outputs and measurable impact.

Qualifications

• Minimum 5 years of experience in learning & development or talent management.
• Experience designing and delivering instructional design solutions using technology.
• Proven ability to leverage AI tools to design learning experiences.

Responsibilities

• Design structured learning solutions and journeys using instructional design principles.
• Develop and maintain curricula aligned to capability frameworks.
• Create engaging content including eLearning, visuals, job aids, and videos.
• Collaborate with stakeholders, SMEs and vendors to deliver solutions.
• Produce learning material using Canva, PowerPoint, Adobe Suite and AI tools.
• Evaluate learning effectiveness and drive continuous improvements.

Skills

Instructional design

Adult learning

Technology adoption

AI tools

English communication

Chinese language

Team collaboration

Tools

Canva

PowerPoint

Adobe Creative Suite

AI tooling

Job description

This position is a critical team member of the L&D community located in Malaysia and is responsible for designing, developing, and delivering high-quality learning solutions to support capability building across DFI. The role focuses on translating defined learning requirements into engaging, scalable, and effective learning experiences, leveraging blended learning approaches and digital tools.

Key Responsibilities

Design structured learning solutions and journeys using instructional design and adult learning principles.

Develop and maintain learning curriculum aligned to capability frameworks.

Design and develop engaging learning content including eLearning, visuals, job aids, and videos.

Collaborate with stakeholders, SMEs, and external vendors to deliver learning solutions.

Create these materials by using technology, including computer software programs, e.g. Canva, PowerPoint, Adobe's Creative Suite etc.and AI tools.

Produce eLearning or other digital learning by using eLearning authoring tools.

Produce drafts and different design options for review and make revisions based on the feedback received.

Review final productions for errors and ensure that final output reflect stakeholders’ expectations.

Track and evaluate learning effectiveness and continuously improve solutions.

Contributing to team efforts by accomplishing tasks as needed.

Coordinating with outside agencies, art services, web designer, marketing, printers, and team members as necessary.

About You

Minimum 5 years of experience in learning & development/talent management with successful experience facilitating learning & development solutions through instructional design concepts, adult learning concepts, and technology.

Experience in designing and implementing functional capability building projects.

Demonstrated successful experience leveraging technology to deliver training in new ways.

Hands-on experience using AI tools to design learning solution, and and in learning experience design or visual design will be an advantage.

Good command of written and spoken English and preferably Chinese.

Desire to learn, always putting the customer first, adaptability to change, and a fast-paced environment.

High-quality, engaging learning solutions delivered on time.

Strong learner engagement and completion rates.

Improvement in learning effectiveness metrics.

Receive positive feedback content relevance, services, design works, and training delivered.

Achieve the effectiveness of metrics/measures of all learning & development solutions.

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