Lead Mobile Repair Technician - Hardware & Software Expert

Phonelab Group Sdn Bhd; Kuala Lumpur; On-site; MYR 28,000 - 47,000; Full time

Benefits offered by this job

Commission

EPF / SOCSO / EIS

Annual Leave

Public Holiday Incentive

Annual bonus

Performance bonus

Yearly Salary Increment

Overtime pay

Staff Discount

Training provided

Medical and Hospitalisation Leave

Company Trip

Accommodation

Job summary

Phonelab Group Sdn Bhd in Kuala Lumpur is seeking a skilled mobile phone technician to diagnose and repair hardware and software issues on smartphones. You will perform component-level repairs and motherboard troubleshooting with precision, and assist with retail operations as needed.

Able to work 6 days a week, you communicate clearly with customers, stay up-to-date on new devices, and maintain accurate service records. Fluency in English and multi-language is an advantage.

Qualifications

• Technical proficiency in mobile phone hardware repair and software troubleshoot.
• Hands on experience handling motherboard issues.
• Experience in retail operation is an advantage.
• Fluency in English / multi-language is an added advantage.
• Excellent customer service with clear communication of technical issues.
• Computer literacy (basic).
• Able to work 6 days a week.

Responsibilities

• Diagnose hardware and software issues in mobile phones using diagnostic tools.
• Perform component-level repairs including soldering on circuit boards.
• Replace damaged components (screens, batteries, cameras, ports) ensuring quality.
• Troubleshoot software issues, flashing OS and debugging as needed.
• Provide excellent customer service and communicate repair solutions clearly.
• Maintain accurate records of repairs, parts used and customer interactions.
• Stay up-to-date with mobile technologies and repair techniques.

Skills

Mobile phone repair

Software troubleshooting

Motherboard repair

Retail operations

Customer service

Computer literate

Education

SPM / O Level / SKM Level 1-3 or equivalent

Job description

Phonelab Group Sdn Bhd in Kuala Lumpur is seeking a skilled mobile phone technician to diagnose and repair hardware and software issues on smartphones. You will perform component-level repairs and motherboard troubleshooting with precision, and assist with retail operations as needed.

Able to work 6 days a week, you communicate clearly with customers, stay up-to-date on new devices, and maintain accurate service records. Fluency in English and multi-language is an advantage.