Lead Generation / Outbound Telemarketing Specialist - 1 month Project WFH

SummitNext Technologies Sdn Bhd; Kuala Lumpur; Remote; MYR 28.000 - 61.000; Vollzeit

Zusammenfassung

SummitNext Technologies Sdn Bhd is seeking an experienced Outbound Lead Generation Specialist to work from home in Malaysia. You will contact existing database customers, validate information, identify decision-makers, and qualify prospects for equipment replacements, upgrades, and promotions.

The role requires 2+ years of outbound telemarketing or B2B lead generation in Malaysian markets, strong English and Malay communication, and proficiency with Salesmate CRM or similar tools.

Qualifikationen

• Minimum 2+ years of verified outbound telemarketing, B2B lead gen, or appointment setting targeting Malaysian markets.
• Excellent English and Malay verbal and written communication skills.
• Experience using Salesmate CRM or similar outbound dialing tools and CRMs.
• Strong objection-handling, persistence, and time-management abilities.

Aufgaben

• Outbound calling: achieve daily target of 60–80 calls to target Malaysia.
• Record activities, validations, call dispositions, and appointment details in CRM.
• Qualify prospects using scripts and rules to identify decision-makers and generate leads.
• Set up and hand over qualified appointments with detailed contact info to sales teams.
• Maintain call logs to support weekly/monthly reporting on volumes and outcomes.

Kenntnisse

Outbound telemarketing

Lead generation

CRM proficiency

Bilingual English/Malay

Tools

Salesmate CRM

Jobbeschreibung

We SummitNext Technologies are seeking an experienced, results-driven Outbound Lead Generation / Outbound Telemarketing Specialist. Working remotely from home, you will contact existing database customers, validate account information, identify key decisionmakers, and qualify prospects for equipment replacements, upgrades, and promotional campaign opportunities

Key Responsibilities

• Outbound Calling: Execute a daily target volume of 60 - 80 outbound calls to target Malaysia. contact lists.
• Database & Lead Management: Utilize customer databases and Salesmate CRM to record real-time activities, contact validations, call dispositions, interaction notes, lead statuses, and appointment details.
• Prospect Qualification: Engage existing customers using approved scripts, campaign rules, qualification criteria, and escalation guidelines to identify relevant decisionmakers and generate sales leads.
• Appointment Setting: Schedule and hand overqualified appointments, interaction notes, and detailed contact information to designated sales teams through established handover channels.
• Performance Reporting: Maintain accurate call logs to support weekly/monthly reporting on call volumes, connection outcomes, contact validations, qualified opportunities, and booked appointments.

Requirements & Qualifications

• Proven Experience: Minimum of 2+ years of verified experience in outbound telemarketing, B2B lead generation, or appointment setting targeting Malaysian markets.
• Language Skills: Excellent English verbal & Malays and written communication skills
• CRM Proficiency: Experience using Salesmate CRM or similar outbound dialing tools and sales CRMs.
• Self-Motivated: Strong objection-handling abilities, persistence, and time-management

Work-from-Home Technical Requirements

• High-speed, reliable internet connection (with backup option preferred).
• Dedicated, quiet home workspace free from background noise.
• Laptop/PC meeting operational specs with a high-quality USB noise-canceling headset.

Location: Remote (Work from Home)
Employment Type: 1-Month Initial Contract
Target Market: Malaysia
Working Days: Monday to Friday
Working Hours: 9:00 a.m. – 6:30 p.m.
Start Date: Immediate joiner required (10/11/2026)