Telemarketing Executive

Summitnext; Petaling Jaya; On-site; MYR 42,000 - 72,000; Full time

Benefits offered by this job

Competitive salary (based on experience)

Allowance provided

Performance-based incentives

Opportunities for career growth

Job summary

A growing BPO and Technology Solutions provider in Petaling Jaya is seeking a Telemarketing Executive to conduct outbound calls, generate leads, and achieve sales targets. The ideal candidate should have 1–2 years of experience in telemarketing or sales, possess strong communication skills, and be comfortable in a fast-paced environment. Competitive salary and performance-based incentives are offered, along with opportunities for career growth within the organization.

Qualifications

• Minimum 1–2 years of experience in Telemarketing, Sales, or Customer Service.
• Confident and persuasive with a strong drive to achieve targets.
• Comfortable in a fast-paced, target-driven environment.

Responsibilities

• Conduct outbound calls to promote products and services.
• Generate leads, close sales, and achieve assigned telemarketing targets.
• Build rapport with customers and maintain positive relationships.

Skills

Strong communication skills in English

Persuasive and goal-oriented

Ability to handle rejection

Independent and team player

Teamwork

Resilience to rejection

Job description

SummitNext Technologies Sdn. Bhd. is a BPO and Technology Solutions provider, where innovation meets excellence. As we continue our expansion, we are looking for driven and results-oriented professionals to join our team.

Job Responsibilities

Telemarketing Executive

• Conduct outbound calls to potential and existing customers to promote products and services.
• Clearly explain product features, benefits, and ongoing promotions to customers.
• Generate leads, close sales, and achieve assigned telemarketing targets.
• Handle customer objections professionally and provide accurate information to support sales conversion.

Customer Engagement & Sales Support

• Build rapport with customers and maintain positive relationships.
• Identify opportunities for upselling and cross-selling during calls.
• Ensure a positive customer experience throughout the interaction.

Reporting & Compliance

• Accurately update customer details and call outcomes in the system.
• Adhere to company scripts, policies, procedures, and compliance guidelines.
• Meet or exceed individual and team KPIs related to sales and call performance.

Job Requirements

• Minimum 1–2 years of experience in Telemarketing, Sales, or Customer Service (sales-focused).
• Strong communication skills in English (additional languages are an advantage).
• Confident, persuasive, and goal-oriented with a strong drive to achieve targets.
• Ability to handle rejection and work in a fast-paced, target-driven environment.
• Comfortable working independently as well as part of a team.

Salary & Benefits

• Competitive salary (based on experience)
• Allowance provided
• Performance-based incentives
• Opportunities for career growth within a growing organization

Find Out More About Us

• Glassdoor: https://www.glassdoor.com/Reviews/SummitNext-Technologies-Reviews-E7227743.htm
• Instagram: https://www.instagram.com/summitnexttechnologies
• LinkedIn: https://www.linkedin.com/company/summitnext-technologies
• Website: https://summitnext.com