Lead, Digital Payments Product Management

RHB Bank Berhad; Malaysia; On-site; MYR 180,000 - 300,000; Full time

Benefits offered by this job

Competitive remuneration

Comprehensive benefits

Professional development opportunities

Job summary

RHB Banking Group is seeking a seasoned Team Lead, Product Management to spearhead the Digital Merchant Solutions portfolio. You will guide a team of Product Managers, shaping digital payment solutions for merchants and aligning with regulatory standards.

You will collaborate with IT, Operations, Compliance, Sales, and Marketing to deliver high-impact initiatives and support strategic growth in a dynamic banking environment.

Responsibilities

• Lead, mentor, and develop a team of Product Managers by setting clear objectives, providing coaching, and conducting performance reviews to drive individual and team excellence
• Foster a collaborative and high-performance culture through knowledge sharing, capability building, and continuous professional development
• Manage team resources, workload allocation, and prioritization to ensure optimal execution of product initiatives and strategic objectives
• Drive product innovation by leveraging market research, competitive intelligence, and customer insights to identify emerging trends and business opportunities
• Establish frameworks for product ideation, prioritization, and evaluation to ensure focus on high-impact initiatives aligned with business goals
• Champion customer-centric product development by incorporating merchant feedback and market demands into product enhancements and new digital payment solutions
• Lead cross-functional collaboration with IT, Operations, Compliance, Sales, and Marketing teams to drive successful product development, implementation, and commercialization
• Serve as the primary escalation point for product-related matters, coordinating resolution efforts and ensuring timely delivery of critical initiatives
• Present product portfolio performance, strategic recommendations, and key updates to senior management and stakeholders
• Establish and maintain product management standards, governance frameworks, and operational processes to ensure consistency, quality, and compliance across all initiatives
• Review and approve product documentation, system operational processes, governance materials, and project deliverables prepared by the team
• Ensure all products and solutions comply with regulatory requirements, including BNM and PayNet guidelines, while proactively adapting to evolving industry standards and regulations
• Support the Head of Digital Merchant Solutions in driving portfolio growth, strategic initiatives, and digital transformation efforts

Job description

RHB Banking Group is seeking a seasoned Team Lead, Product Management to spearhead the Digital Merchant Solutions portfolio. You will guide a team of Product Managers, shaping digital payment solutions for merchants and aligning with regulatory standards.

You will collaborate with IT, Operations, Compliance, Sales, and Marketing to deliver high-impact initiatives and support strategic growth in a dynamic banking environment.