Lead Conversion & Appointment Executive

Carro; Selangor; On-site; MYR 22,000 - 39,000; Full time

Job summary

Carro is seeking an energetic sales support professional in Malaysia to handle incoming leads, qualify customers, and convert them into test drives and appointments on a daily basis.

You will generate and manage appointments, share current promotions, and coordinate with Branch Managers to keep the sales process moving smoothly. Strong communication and organizational skills are essential for success.

Qualifications

• Candidates must have at least a SPM/ Diploma/ Bachelor’s Degree in any field.
• Fresh graduates or 1 year of related experience are welcome to apply.
• Proficient in Microsoft Office, NotePad and basic emailing.

Responsibilities

• Attend incoming leads daily using internal system.
• Qualify customers and convert to test drive/virtual appointment daily.
• Generate appointments and create opportunities to convert to sales; share ongoing promotions.
• Assign appointments to Branch Manager daily; ensure accurate, timely information to minimize delays.
• Conduct recovery attempts via calls and WhatsApp on unresponsive leads daily.
• Send WhatsApp appointment reminders one day before scheduled appointments.
• Close tickets when all actions are completed at ticket level daily.

Skills

Organizational skills

Communication skills

Negotiation skills

Microsoft Office

NotePad

Emailing

Education

SPM/ Diploma/ Bachelor’s Degree

Tools

Microsoft Office

NotePad

Emailing

Job description

Carro is seeking an energetic sales support professional in Malaysia to handle incoming leads, qualify customers, and convert them into test drives and appointments on a daily basis.

You will generate and manage appointments, share current promotions, and coordinate with Branch Managers to keep the sales process moving smoothly. Strong communication and organizational skills are essential for success.