Last Mile Logistics Supervisor

SPX Xpress (Malaysia) Sdn. Bhd.; Iskandar Puteri; On-site; MYR 39,000 - 61,000; Full time

Job summary

Shopee is seeking a Warehouse Supervisor for Last Mile to coordinate and monitor delivery orders, plan routes, and ensure on-time dispatch. You will oversee parcel handover to drivers and monitor KPIs to meet service standards.

The candidate should have logistics/warehouse experience, be able to work shifts up to 6 days a week, and possess strong leadership and communication skills to support onboarding of new drivers and maintain high operational efficiency.

Qualifications

• Experience in logistics or warehouse operations is preferred.
• Intermediate knowledge of Excel and Google Sheets.
• Familiar with routing, postcodes, and delivery area.
• Able to work in a fast-paced environment.
• Good leadership and communication skills.

Responsibilities

• Coordinate and monitor last mile delivery orders to ensure timely dispatch and completion
• Plan and assign delivery routes based on volume, location clustering, and cost efficiency
• Monitor driver and rider productivity to meet service level targets
• Oversee parcel dispatch from hub to ensure accuracy and handover to drivers
• Ensure delivery operations comply with SOPs, safety standards, and service quality expectations
• Handle customer delivery issues and support basic investigation
• Track and report last mile KPIs
• Support onboarding, training, and deployment of new drivers/riders

Skills

Excel

Google Sheets

Routing

Postcodes

Leadership

Communication

Logistics

Warehouse operations

Job description

Shopee is seeking a Warehouse Supervisor for Last Mile to coordinate and monitor delivery orders, plan routes, and ensure on-time dispatch. You will oversee parcel handover to drivers and monitor KPIs to meet service standards.

The candidate should have logistics/warehouse experience, be able to work shifts up to 6 days a week, and possess strong leadership and communication skills to support onboarding of new drivers and maintain high operational efficiency.