Cloud Reliability Engineer - Incident Response & L2

NTT DATA, Inc.; Selangor; On-site; MYR 70,000 - 120,000; Full time

Benefits offered by this job

Free parking

Annual events & trips

Job summary

NTT DATA, Inc. in Malaysia (Selangor) is seeking a Cloud Delivery Engineer (L2) to monitor client cloud environments, resolve incidents, and provide second-line server/admin support. You will join our managed services team focused on client cloud and server administration to ensure stable operations.

This role rewards a strong technical background and a client-focused approach, with opportunities to shape incident response and boost the reliability of client cloud services.

Qualifications

• Experience monitoring client cloud environments and resolving incidents.
• Strong knowledge of server administration and managed services.
• Customer-centric approach with ability to shape incident response.

Responsibilities

• Monitor client cloud, resolve incidents and provide L2 server/admin support.
• Join managed services team supporting client cloud and server administration.
• Own incident resolution, shape client cloud reliability, boost your technical impact!

Skills

Cloud monitoring

Incident resolution

Server administration

Managed services

Client-focused approach

Job description

NTT DATA, Inc. in Malaysia (Selangor) is seeking a Cloud Delivery Engineer (L2) to monitor client cloud environments, resolve incidents, and provide second-line server/admin support. You will join our managed services team focused on client cloud and server administration to ensure stable operations.

This role rewards a strong technical background and a client-focused approach, with opportunities to shape incident response and boost the reliability of client cloud services.