L&D Manager , Training Manager

Michael Page; Petaling Jaya; On-site; MYR 120,000 - 180,000; Full time

Benefits offered by this job

Competitive salary

Permanent position

Great culture

Job summary

Michael Page is seeking an experienced Learning & Development Manager to lead training across 80+ restaurant outlets, managing a small team in a hands-on role focused on operational consistency and leadership development within the network.

The successful candidate will design and localise training programs, manage budgets, and collaborate with department heads to address skill gaps, with monthly travel as needed to drive adoption of learning initiatives.

Qualifications

• 7–12 years in learning & development.
• Proven experience in restaurant or food service training.
• Hands-on training professional with field presence.
• Experience designing and implementing training programs.

Responsibilities

• Facilitate leadership and operational training across multiple sites.
• Influence restaurant operations teams to drive training participation and adoption.
• Design and implement comprehensive learning and development strategies.
• Localise and deliver training programs to upskill employees across levels.

Skills

Leadership

Stakeholder management

Training program design

Budget management

Travel readiness

Job description

• Be part of a multinational retail food chain
• Great culture

About Our Client

Our client is seeking an experienced Learning & Development Manager to lead training and capability development across approximately 80+ restaurant outlets, managing a team of 3hc. The role will play a critical part in driving operational consistency, leadership capability and training adoption across the restaurant network through a highly hands on approach

Job Description

• Proven experience facilitating both leadership and operational training within a multi site environment.
• Strong stakeholder management skills with the ability to influence restaurant operations teams and drive training participation and adoption.
• Design and execute comprehensive learning and development strategies aligned with business goals.
• Localise and deliver training programs to upskill employees across various levels and departments.
• Evaluate the effectiveness of training initiatives and implement improvements as needed.
• Collaborate with department heads to identify skill gaps and address training needs.
• Manage budgets and resources for training programs effectively.

The Successful Applicant

A successful Learning and Development (L&D) Manager should have:

• 7 -12 years experience in learning & development
• Proven experience within the restaurant or food service industry, with a strong understanding of frontline operations
• Hands on and highly visible training professional who enjoys being on the ground with operations teams.
• Proven experience in designing and implementing training programs.
• Excellent communication and interpersonal skills to engage with employees at all levels.
• Adaptability to travel outstation on a monthly basis

What's on Offer

• Competitive annual salary ranging from MYR 120000 to MYR 180000.
• Permanent position based in Petaling Jaya, Selangor.
• Positive and collaborative working culture