Korean-Speaking Service Admin Specialist

Mettler Toledo Llc; Petaling Jaya; Sur place; MYR 50 000 - 84 000; Plein temps

Avantages offerts par ce poste

Medical care with dental

Life insurance

Public transport access

Flexible culture

Permanent employment

Résumé du poste

METTLER TOLEDO is seeking a detail-oriented service contracts and billing coordinator in Malaysia to ensure timely processing of contracts, orders and invoicing in SAP CRM. You will resolve errors in released orders, monitor billing and credit blocks, prepare invoices and provide confirmations to customers, while collaborating across global teams to meet KPIs.

Fluency in English and Korean is required; a business administration or related degree is expected, and a proactive, cross-cultural team

Qualifications

• Diploma or BS/BA in Business Administration, Statistics, Economics, Logistics, or related degree.
• Fluent in English and Korean.
• Team player with cross-cultural capability.

Responsabilités

• Process service contracts, orders, and invoicing timely in SAP CRM.
• Identify, analyse, and resolve errors in released orders promptly with internal teams.
• Monitor and manage billing or credit blocks to avoid delays in fulfilment.
• Prepare and close invoices and proforma invoices accurately within timelines.
• Investigate and resolve discrepancies in orders or data, communicating with stakeholders to resolve issues promptly.
• Address customer inquiries promptly to provide excellent service and maintain clear communication.
• Provide order and contract confirmations to customers.
• Receive and carry out directions from team leader; demonstrate accuracy and speed.
• Review documentation and work according to procedures; schedule work to meet timeframes.
• Coordinate with teams to optimize work completion and meet KPIs.
• Support cost reduction and/or process improvement initiatives.

Connaissances

Analytical skills

Interpersonal skills

Communication skills

Proactive

Detail oriented

Customer focus

Formation

Business/Statistics/Economics degree

Outils

SAP CRM

Description du poste

METTLER TOLEDO is seeking a detail-oriented service contracts and billing coordinator in Malaysia to ensure timely processing of contracts, orders and invoicing in SAP CRM. You will resolve errors in released orders, monitor billing and credit blocks, prepare invoices and provide confirmations to customers, while collaborating across global teams to meet KPIs.

Fluency in English and Korean is required; a business administration or related degree is expected, and a proactive, cross-cultural team