Global Service Admin Specialist (Night Shift + Bonus)

Mettler Toledo Llc; Petaling Jaya; Sur place; MYR 60 000 - 90 000; Plein temps

Avantages offerts par ce poste

1.5 months contractual bonus

MNC exposure

Medical and Dental benefits

Résumé du poste

METTLER TOLEDO is seeking a detail‑oriented service contracts coordinator for our Global Shared Services footprint. You will ensure timely processing of contracts, orders, and invoicing in SAP CRM, manage billing plans, and close invoices within designated timelines to maintain financial accuracy and customer satisfaction.

The ideal candidate has a BS/BA in a relevant field, 2–3 years of shared services experience, fluent English, and the ability to work across cultures.

Qualifications

• BS/BA Business Administration, Statistics, Economics, Logistics, or related degree.
• Minimum 2-3 years relevant working experience in shared services environment (global scope).
• Fluent in English; knowledge of other Asian languages is a plus.
• A good team player with ability to work cross culture and function.
• Working hours 8:00PM - 5:00AM.

Responsabilités

• Process service contracts, orders, invoicing in SAP CRM.
• Manage billing plans; ensure invoices and proforma invoices are accurately prepared and closed on time.
• Investigate and resolve order or data discrepancies with stakeholders.
• Address customer inquiries promptly to provide excellent service.
• Provide order and contracts confirmations to customers.
• Collaborate with team leaders and peers to optimize work.
• Adhere to company guidelines and meet KPI targets.
• Support cost reduction and process improvement initiatives.

Connaissances

Fluent English

Team player

Cross-cultural collaboration

Formation

BS/BA in Business Administration

Statistics

Economics

Logistics

Outils

SAP CRM

Description du poste

METTLER TOLEDO is seeking a detail‑oriented service contracts coordinator for our Global Shared Services footprint. You will ensure timely processing of contracts, orders, and invoicing in SAP CRM, manage billing plans, and close invoices within designated timelines to maintain financial accuracy and customer satisfaction.

The ideal candidate has a BS/BA in a relevant field, 2–3 years of shared services experience, fluent English, and the ability to work across cultures.