Sales Consultant

Hirehub; Johor; On-site; MYR 45,000 - 106,000; Full time

Benefits offered by this job

Monthly incentives

Quarterly bonuses

Job summary

Hirehub in Johor is seeking energetic education consultants to engage parents, assess children's English learning needs, and recommend suitable courses. You will follow up with leads via WhatsApp, convert enquiries into trial lessons, and drive enrolments.

The role requires fluent Chinese, English, and Bahasa Malaysia, strong communication and relationship-building skills, and the ability to handle objections and price comparisons.

Qualifications

• Sales or high-end service experience, preferably in education.
• Fluent in Chinese, English, and Bahasa Malaysia; English must be sufficient to communicate with international parents.
• Strong communication and relationship-building skills with the ability to build trust with customers.
• Analytical and problem-solving skills; identify customers' real needs.
• Basic computer skills including Excel, Google Sheets, ChatGPT, and Claude/Gemini.

Responsibilities

• Conduct consultations with parents to understand children’s English learning needs and recommend courses.
• Analyze student background, proficiency, and learning challenges.
• Follow up with leads via WhatsApp and convert enquiries into trial lessons and enrolments.
• Review trial lesson performance with parents and complete enrolment.
• Manage personal enrolment targets and conversion rates.
• Maintain student records, progress, class schedules, and communications.
• Collaborate with teachers to align expectations and services.

Skills

Sales experience

Communication

Relationship building

Multilingual

Excel

Google Sheets

AI tools

Tools

Excel

Google Sheets

ChatGPT

Claude/Gemini

Job description

Company Background

Our client is an established English language education centre based in Johor. The academy specializes in English programmes for children and young learners, with a strong focus on grammar, communication, and confidence building. They are committed to providing quality education through structured and engaging learning programmes. The organization is currently expanding its team and looking for passionate education professionals.

JD – Job Description

• Conduct in-depth consultations with parents to understand their children's English learning needs and recommend suitable courses and learning methods.
• Analyze students' learning background, current proficiency, and learning challenges.
• Follow up with leads via WhatsApp and convert enquiries into trial lessons and enrolments.
• Review students' trial lesson performance with parents and complete enrolment.
• Manage personal enrolment targets and conversion rates.
• Maintain student records, learning progress, class schedules, parent communication records, and follow-up information.
• Collaborate with teachers to ensure alignment between parents' expectations and the centre's services.
• Act as a bridge between parents and teachers to ensure effective communication.

JR – Job Requirements

• Sales or high-end service experience, preferably in insurance, property, fitness, beauty, automotive, luxury retail, travel, or education.
• Strong communication and relationship-building skills with the ability to build trust with customers.
• Strong analytical and problem-solving skills with the ability to identify customers' actual needs.
• Patient, confident, professional, and able to handle customer objections and price comparisons.
• Fluent in Chinese, English, and Bahasa Malaysia; English must be sufficient to communicate comfortably with international school parents.
• Basic computer skills, including Excel, Google Sheets, ChatGPT, and Claude/Gemini.
• No specific academic qualification required; clear thinking and communication skills are important.

Salary: Basic Salary RM4k + Monthly Performance Incentives + Quarterly Bonuses (4 times per year). High-performing consultants can earn a monthly income of RM7,500-RM9,500.

Location: Austin Crest or Nusa Bestari or Kulai Centre